We have probably discussed numerous times that preparation is the key that can help you unlock the interviewer’s heart during the interview. Whether you will have a real or a virtual interview, it’s in your best interest to find some time and figure out possible answers in your head. Luckily, this issue has gone viral, and the Internet is swarming with the most typical interview questions. However, we all know how challenging it may sometimes appear to fish out worthy information on the net. Therefore, in our today’s blog, we have come up with the most common interview questions and even divided them into thematic groups – for your convenience. We advise not only to think about them but also to practice in front of the mirror. It’s a good idea to see yourself through the interviewer’s eyes.
Teamwork questions
- What is “good teamwork”?
- Describe a situation when you contributed to providing high-quality teamwork.
- Describe a situation when your team demonstrated poor teamwork? Why do you think it happened?
- Has your team ever failed goals/projects? Was it somehow connected with the quality of your cooperation?
- How will you build communication with a colleague you tend to get tense with?
- What will you undertake if your team rejects or fiercely criticizes your idea, which in your opinion, is worthy?
- Do you prefer working by yourself or in a group of people?
- Onboard a new member of your team.
- How can you, as a manager, level up your team’s morale?
- How do you build trustworthy and friendly relations between the team members who work remotely?
Customer service questions
- Tell us about the best/the worst customer service you’ve ever received. Why exactly was it good/bad?
- Why do you think you can provide top-notch service to our customers?
- Why did you choose to work in customer service?
- Is it acceptable to bend the rules sometimes to please a customer?
- How do you define a fussy customer?
- Name three approaches to please a fussy customer?
- Have you ever received negative feedback from your customers? Why? What did you feel?
- How will you respond if there are severe lapses with a product/service, customers want to clarify the situation, but you have no answers from your management?
- Have you ever had to say no to a key client? Why and how did you manage that?
- What makes decent customer service?
Adaptability questions
- What challenges do you usually face when starting a new job?
- How do you feel about changes that are not under your control?
- You have completed about 60% of a project, but suddenly your boss decided that the concept has to be changed. What are you going to do?
- What was the most dramatic change of your lifetime? Why do you consider it the most dramatic, and how did you cope with it?
- You feel some changes have to be introduced to your team/department/company approach. What will you do?
- Describe a situation when you had to learn to use new software very quickly. What helped you to manage it?
- Have you ever had to transform yourself to achieve fruitful cooperation with a colleague with whom you didn’t get along?
- How would you arrange the adaptation process for a new team member to make it as smooth as possible?
- How would you deal with the members of your team who are reluctant to accept a new approach/technology?
- What kind of changes can frustrate you? Why?
Time management questions
- Why is delegation important? How do you feel about it?
- Describe a situation when time management influenced your performance.
- What is a missed deadline for you?
- How do you set priorities at work?
- What tools do you use to boost your productivity?
- How can you encourage your team to use time management in their working routine?
- How do you deal with conflicting tasks or hectic workloads?
- You’re overwhelmed with current assignments, and your boss is giving you one more. What would you do?
- How much time do you usually need to complete task X?
- Could you somehow improve your time management skills?
Communication questions
- How do you evaluate your communication skills? What helps you to maintain them?
- Describe a situation when you faced a communication gap at work and how you managed the issue.
- Which type of communication is more comfortable for you, verbal or texting?
- How often do you use your persuasiveness at work? How do you feel about it?
- How do you feel about giving presentations in front of the public? Have you ever done it?
- How will you address a conflict with a client with an different cultural background?
- Explain how to use an up-to-date technology/app/software to a person with poor technical understanding.
- Your boss told you to make 1-2 members of your team redundant. How are you going to present this information to them?
- Your boss informed you that you were fired. What is your reaction, considering it has nothing to do with your performance?
- What challenges did you tend to face in communication with your previous boss? Why? What did you do to eliminate those?
Motivation and values questions
- What is your motivation at work?
- How do you encourage yourself to handle repetitive or monotonous tasks?
- What does job success mean to you?
- Have you ever worked in a toxic environment? What helped you to make it?
- Describe a work environment that would contribute to your productivity?
- Have you ever had a situation when you faced numerous hurdles to completing a crucial task? How did you manage it?
- What could your last company change to keep you on its team?
- Which kind of motivation works best for you, external or internal?
- What one change would you like to introduce to make your team’s working experience much more comfortable?
- Would you prefer working in challenging conditions for good money or comfortable ones but less paid?
