Strategic CSM | AI-Driven SaaS Value & Adoption
Salesforce.Com Inc
Salesforce is seeking a Customer Success Manager (CSM) to ensure high-value customers achieve a significant return on Investment with the Signature plan. This role acts as a trusted advisor, aligning business and technical goals and managing both business and technical stakeholders to maximize value from the platform. The ideal candidate will drive adoption of Sales and Service Cloud features, monitor usage metrics, and lead quarterly reviews to optimize renewal, expansion, and customer success #J-18808-Ljbffr
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Strategic CSM | AI-Driven SaaS Value & Adoption in New York, NY vacancy
- ...York to guide mid-market clients through adoption of our AI-powered platform. You will act as a... ...client workflows and delivering maximum value from our technology. You will manage 40... ...and upsells. Strong communication and strategic planning are essential, with preference...Suggested
- ...Manager, Senior Manager to drive strategic outcomes for Signature... ...functional delivery, anchors ROI-driven engagements, and integrates multiple... ...to maximize Salesforce value. The position is office-flexible... ...accelerate business outcomes through AI-enabled workflows. #J-18808-...SuggestedWork at officeFlexible hours3 days per week
- Salesforce is seeking a Customer Success Manager in New York to drive adoption and value realization for Signature Success Plan customers. This hybrid role requires in-office presence at least three days weekly and focuses on effective advisory support, renewals, and expansions...SuggestedWork at office
- ...enterprises and law firms work with our AI platform. You will act as a trusted... ...Harvey into client workflows, enabling adoption, and driving value across renewal and expansion opportunities... ...emphasizes stakeholder influence, strategic planning, and a proactive, team-focused...Suggested
Harvey AI
New York, NY3 days ago - ...DataSnipper, a leading AI-powered audit and finance solution provider... ...journey from onboarding to long-term value. You will build trusted partnerships, drive adoption, and collaborate with Product,... .... In this role you will tailor strategic guidance to executives and teams,...Suggested
DataSnipper
New York, NY4 days ago - ...customers realize measurable value from our platform. You'll combine strategic account management, data-driven insights, and strong... ...judgment to drive adoption, retention, and... ..., we've developed an AI-driven solution that... ...within a data-driven B2B SaaS company.Experience...Full timeWork at office
Chargeflow
New York, NY1 day ago - ...-market to enterprise customers, ensuring onboarding, adoption and long-term value from our AI-powered software platform. You’ll drive renewals, upsells... ...role requires building strong relationships and delivering ROI through strategic business reviews. #J-18808-Ljbffr
Base44 Inc.
New York, NY3 days ago $140k - $160k
...transforming how modern AI and software... ...3 days/week. Our values, customer centricity... ...is an engineering-driven culture, the... ...timely Deployment and Adoption during onboarding... ...leverage Orb Advocate strategically for wider adoption... ...in high growth SaaS and/or B2B startups...Contract workWork at office3 days per weekOrb
New York, NY4 days ago$221k - $262k
...are looking for a Strategic Customer Success Manager... ...customers maximize value through use‑case... ...health metrics, adoption trends, and success... ...Consulting in enterprise SaaS—preferred with data... ...it into data‑driven success plans, platform... ...product direction. AI‑first mindset: use...Live inWork at officeRokt group
New York, NY4 days ago$130k - $160k
Job Description Strategic Customer Success Manager (CSM) at Nimble is a... ...driving customer adoption, retention, and... ...to grow customer value over time. This... ...facing experience in SaaS, including post‑... ..., Data, AI) in complex enterprise... ...LLMs, and data‑driven decisioning, we’...$262k - $390k
...stakeholders. The CSM drives expansion of data-driven use cases and up... ...articulate the value of an enterprise... ...We are an AI-first company. We... ...judgment, trust, and strategic leadership... ...demonstrate and drive adoption of AI-powered... ...Consulting in enterprise SaaS (strongly...Temporary workLive inWork at office- ...Customer Success Manager who operates at the intersection of strategic customer consulting and internal team leadership. You will own a portfolio of Premier Tier accounts, guiding AI adoption, governance, and high-value outcomes. The role requires executive engagement,...
Relativity
New York, NY4 days ago - ...to own the full customer lifecycle across a growing SaaS telehealth platform. You will guide onboarding, adoption, and renewals, partnering with clients to maximize value and retention. The role emphasizes AI-driven workflows, cross-functional collaboration, and a proactive...Remote workWorldwide
Bask Health
New York, NY5 days ago - ...Customer Success Leader | AI Agent Platform |... ...own a set of strategic enterprise accounts... ...from onboarding and adoption through retention and... ..., not only a CSM team Recent, hands... ...expansion or time-to-value You’ve built or... ...or high-growth B2B SaaS company Comfort...Full timeWork at office
3Search
New York, NY2 days ago - ...seeking a Customer Success Manager to guide clients through their journey with our AI-driven platform. You will integrate Harvey into client workflows, drive adoption, and deliver high-value outcomes for law firms and in-house teams. As a trusted advisor, you’ll design...
- ...an SMB Customer Success Manager to maximize value for a portfolio of 150 SMB accounts. You’ll onboard new customers, drive adoption, analyze usage data for upsell... ...ownership, cross-functional collaboration, and data-driven decision making. #J-18808-Ljbffr Nooks
- Ethos is seeking strategic Customer Success Managers to help train AI models on professional presentation tasks. You will run QBRs and executive reviews for... ...decks across quarterly reviews, renewal cases, and value realization exhibits. The role is fully remote, with...Immediate startRemote work
- ...existing customers by connecting more fleets and adopting new products. You will oversee onboarding,... ...collaboration to ensure data flows and value realization. You will report to the... ...onboarding, Product, Engineering, and commercial teams, plus internal AI #J-18808-Ljbffr...
Ascent360
New York, NY3 days ago - ...onboarding to renewal, acting as a strategic partner and aligning OfficeSpace capabilities... ...with customer goals. Lead outcome-driven success plans, leverage AI for account insights, and... ...measurable customer outcomes. 2+ years in SaaS client success or account management...
OfficeSpace Software
New York, NY4 days ago - ...Heidi, a developer of AI care-partner tools, is seeking an Account Manager to lead AI... ...your specialty pod in the US. You'll build strategic relationships with executive decision-... ...clinical and operational needs, and drive adoption of Heidi's agentic workflows to produce measurable...
Heidi
New York, NY1 day ago - ...guide customers through onboarding, adoption, and renewal phases of our SaaS platform. You’ll partner with Support... ...resolve issues and drive measurable value for diverse clients across... ...proactive relationship management, data-driven insights, and collaboration with Sales...
- ...technical integrations for fast time-to-value. Drive product adoption through training and relationship... ...Customer Success experience in a B2B SaaS product environment with a structured... ...iGaming is a plus. What We Offer: A product-driven environment with an ambitious team...Remote jobSummer workWorldwideFlexible hours
- ...Success Manager at Storable drives value realization for our storage... ...business goals with our SaaS solutions. You will lead relationships... ...accounts to boost product adoption, renewals, and overall... ...with Implementation, ongoing strategizing, and proactive health monitoring...
- ...manage a named portfolio of customers, drive adoption, and foster long-term partnerships remotely... ...ll deliver business reviews, align product value with customer goals, work with Sales and Professional Services, and leverage AI insights to mitigate risks and identify...Remote work
The Access Group
New York, NY4 days ago - ...Coder is a leading platform for AI development infrastructure,... .... We seek a results-driven professional with 3+ years in SaaS sales or customer success to remove adoption barriers and drive renewals,... ...health metrics. Join a team that values transparency and equal opportunity...
Coder
New York, NY3 days ago - ...oriented Customer Success Manager to drive platform adoption and business value across enterprise accounts. You will guide... ...with cross-functional teams. This role emphasizes strategic relationship management and data-driven actions. Ideal candidates demonstrate strong communication...Remote job
- ...Success Manager in New York to guide our mid-market clients through the adoption of Harvey's AI-powered platform, deeply integrating our solution into their business processes. You will lead strategic implementation, train end users on daily use of Harvey, manage 40+...
Harvey
New York, NY4 days ago $102k - $138k
...We are the best AI work platform that... ...driving product adoption, and empowering... ...:As a Technical CSM, you’ll go... ...execution, acting as a strategic consultant for... ...AI adoption.Data-Driven Growth: Leverage... ...in B2B SaaS Customer Success... ...tangible business value.Change Management...Work at officeLocal areaRemote workmonday.com
New York, NY2 days ago$94.59k - $139.41k
...Cyber) you will own adoption, renewal, and... ...and use our products.AI Innovation at Dataminr... ...for a portfolio of strategic Private Sector accounts... ....Use data-driven metrics to anticipate... ...bringAt Dataminr, we value you for who you are... ...enterprise software or SaaS customer success/...Full timeFlexible hoursDataminr
New York, NY1 day ago$380k
...Strategic Account Executive, Asset & Wealth Management... ..., and steerable AI systems. We want AI... .... You'll drive adoption of safe, frontier AI... ...continuously sharpen our value proposition, sales... ..., or enterprise SaaS) ~ Experience... ...beneficial AI ~ Driven, coachable, and on...Work at officeVisa sponsorshipFlexible hoursanthropic
New York, NY7 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Strategic CSM | AI-Driven SaaS Value & Adoption. Be the first to apply!
Related searches
- customer service supervisor New York, NY
- customer service account executive New York, NY
- customer business manager New York, NY
- customer engagement manager New York, NY
- customer success manager csm New York, NY
- director customer relationship management New York, NY
- customer retail manager New York, NY
- customer solutions manager New York, NY
- customer service project manager New York, NY
- director customer operations New York, NY