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Optical Office Manager

Essential Eyecare & Optical

Job Description

Job Description

Benefits:

  • Employee discounts
  • Health insurance
  • Paid time off
About the Role:
Essential Eyecare & Optical in Longwood, FL is looking for a motivated and experienced Optical Office Manager to lead our team and keep our practice running smoothly. This is a fantastic opportunity to combine your passion for eye care with your leadership skills in a patient-focused environment. If you thrive in a fast-paced optical setting and love making a difference, we want to hear from you!

Responsibilities:
  • Oversee daily front office operations including scheduling, patient flow, and staff coordination
  • Manage optical dispensary operations including frame inventory, lens orders, and vendor relationships
  • Train, supervise, assist, and support all staff in all roles to ensure exceptional patient experiences
  • Handle insurance verification, billing, and claims processing for vision and medical plans
  • Ensure compliance with HIPAA regulations and office policies and procedures
  • Resolve patient concerns and maintain high standards of customer service
  • Monitor office performance metrics and assist with budgeting and reporting
Requirements:
  • 2+ years of experience in optical office management or a senior optometric role
  • Familiarity with optical dispensing, frame styling, and lens products preferred
  • Experience with vision insurance plans (VSP, EyeMed, Medicaid) and medical billing
  • Proficiency with optical or medical practice management software (e.g. Revolution EHR)
  • Strong leadership and team-building skills with a positive, hands-on approach
  • Excellent communication and organizational skills
  • ABO certification or state licensure a plus
About Us:
Essential Eyecare & Optical is a trusted vision care provider serving the Longwood, FL community with comprehensive eye exams and a curated selection of eyewear. Our patients love us for our personalized approach and commitment to quality care. Our team enjoys a supportive, collaborative workplace where every member plays a vital role in delivering an outstanding patient experience.

Vacancy posted 14 days ago
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