Senior Operations Supervisor - Transportation (Supply Chain/Logistics)

Position Summary Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, cross docking and customer service operations in a manner consistent with company services and cost objectives. Supervises most processes directly including workforce and equipment scheduling. Responsible for making corrective action and disciplinary decisions up to written warning level. Involved in the hiring process and customer meetings as necessary. Reviews truck runs based on location of accounts, volume, costs, customer requirements and private fleet utilization. Reviews daily orders for additional private fleet opportunities based on above requirements. Opportunity Details Schedule: Tuesday – Saturday, 8:00 AM – 5:00 PM Supporting: Operations Supervisor and up to 40 Class A Drivers Experience: People focused, operationally minded, strong communication skills, safety mindset, continuous improvement, goal oriented, detail oriented, demonstrated leadership skills Benefits: Our excellent benefits plan keeps associates and their families happy, healthy, and secure. To learn more visit Major Responsibilities People Communicate performance standards that are specific and measurable, interview hourly associates and provide recommendations for hire Monitor attendance, productivity, and other performance markers and provide counseling and/or recognition to associates as needed Operations Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control Evaluate and recommend changes in preferred work methods to increase productivity of dispatch/warehouse operations Assist in new associate training and provide relief coverage for operational duties when associates utilize time‑off or are absent from the shift Have a thorough working knowledge of the site's operating systems to ensure operational compliance and correct exception resolution Complete all necessary records and reports in a timely and accurate fashion Finance Ensure compliance with financial policies and procedures such as inventory accuracy and control, returns, damages, etc. Understand the relationship between decision‑making and profitability Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets Safety Ensure day‑to‑day management and associate activities are in alignment with the location safety strategy Provide associates with communication, training, feedback, and direction to ensure safe performance Ensure compliance with all applicable regulatory agencies and company policies and procedures Growth / Customer Experience Understand the location‑specific customer goals & objectives Ensure the customer knows that we are committed to helping them meet their objectives Determine areas that could benefit from Continuous Improvement efforts Fleet / Assets Properly plan work assignments to ensure effective use of fleet/warehouse equipment Work with hourly associates to ensure they understand safe and efficient operation of equipment Other projects and tasks as assigned by supervisor. Qualifications 2 - 4 years related functional experience High School Diploma or equivalent required Bachelor's Degree preferred Strong written/oral communication and organizational skills are required Advanced computer skills including Microsoft Word, Excel, Outlook, and PowerPoint required Regular, predictable, full attendance is an essential function of the job Willingness to travel as necessary, work the required schedule, work at the specific location, complete Penske employment application, submit to a background investigation (including past employment, education, and criminal history) and drug screening required Physical Requirements Read, communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines Stand, walk, and sit as required; use hands to touch, handle, and feel, and reach with hands and arms; occasionally lift or move up to 25 lbs (12 kg) Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job Penske is an Equal Opportunity Employer. #J-18808-Ljbffr North American Transportation Management Institute