Business Development Client Relations Coordinator

Job Description

Job Description

About Us

Cadet Property & Association Management is an owner-led property and association management firm built on Clarity, Control, and Accountability . We work with boards that want direct access to leadership, transparent fee structures, and consistent, documented workflows.

The Role

We’re hiring a part-time Business Development & Client Relations Coordinator to manage lead follow-up, schedule and attend board meetings, conduct site visits, and clearly communicate why boards should choose Cadet. After a board selects us, you’ll coordinate onboarding and transition steps to ensure a smooth start.

Important: Pricing, proposals, and contracts are handled exclusively by the Founder.

Responsibilities

• Respond to inbound leads and referrals promptly; keep opportunities moving
• Qualify prospects (community type, unit/parcel count, pain points, decision timeline)
• Schedule discovery calls, site visits, and board meeting presentations
• Conduct site visits and provide structured notes and observations
• Attend board meetings (in-person/virtual) and present our value proposition
• Handle common questions and objections while staying within role boundaries
• Coordinate onboarding/transition steps after selection (document collection, kickoff scheduling, timeline tracking)
• Maintain accurate pipeline notes and provide recaps/updates (including a meeting recap within 24 hours)

Requirements

• Experience in business development, client relations, property management, or a board-facing service role
• Strong communication skills (phone, email, in-person)
• Comfortable attending board meetings and conducting site visits
• Highly organized; able to track multiple opportunities and deadlines
• Valid driver’s license and reliable transportation
• Professional, discreet, and trustworthy with confidential information

Preferred

• HOA/condo association management experience (or related vendor/service experience)
• Familiarity with property management software (e.g., Yardi) and basic reporting
• Bilingual (English/Haitian Creole or Spanish) is a plus

Schedule & Flexibility

• Up to 15 hours/week
• Flexibility required for evening board meetings and occasional site visits