Account Manager

Account Manager

The Account Manager is responsible for developing new business and maintaining and expanding sales to designated existing customers for a broad group of products and services including specialty paint maintenance chemicals services, facility support chemicals and lubricants, and chemical management. Responsibilities involve developing and calling on new leads, quoting, trials, presentations to customers, testing, show by example test cleaning, performing physical activities to support customer service & sales. Additional aspects involve problem solving, team cooperation, operate independently and with a team as well as chemical knowledge to support customers. Must have good interpersonal communication and relationship building skills.

Responsibilities/Duties:

• Identify opportunities for growth of Chemico products and services
• Solicit to new customers to gain sales of Chemico goods/services.
• Work with existing clients assigned to maintain volumes of current goods/services
• Manages entire sales cycle for new business opportunities from development through close.
• Networking for new customers opportunities
• Performing sales calls to new customers and developing quotes/proposals according to company defined standards to obtain new business
• Provide and oversee product trials at customer sites to demonstrate product performance and train on proper use
• Establishes productive, professional relationships with key personnel in potential customer accounts.
• Oversee all Chemico product sales at client locations to ensure proper use, updates SDS's, safe operator usage, delivery, and customer satisfaction with Chemico.
• Proactively assesses, clarifies, and validates customer needs
• Coordinates the involvement of company personnel, including support, service, and management resources for sales objective.
• Develops collaborative relationships with customer key personnel to develop strategic solutions
• Learn product, good and services offerings through staff training and site visits.
• Build relationships with new & existing clients to solidified Chemico Brand in Market.
• Coordinate new customers with accounting new set up of paperwork for terms & conditions for Chemico to conduct business
• Coordinate customer service, product or any changes with proper Chemico staff to ensure no interruption in service, product flow or activates with clients
• Effectively communicates sales activities through updating of CRM tool and attendance of sales meetings

Accountabilities and Performance Measures:

• Achieves assigned sales growth objectives.
• Achieves customer objectives defined by company
• Maintains high customer satisfaction ratings that meet company standard.
• Completes required training and development objectives within the assigned time

Knowledge, skills and abilities:

• Four year college degree from an accredited institution
• Three years of experience in a business-to-business sales, sales support, or account management environment with industrial clients.
• Excellent Communication Skills
• Proficient with computer and use of MS Office
• Previous experience with automotive and industrial manufacturing is preferred

Environmental Job Requirements and Working Conditions:

• This position requires travel – some overnight
• This position may require off-hour (nights and weekend) support.
• All prospective employees must pass a background check and drug screen

EEO Statement:

Chemico provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Chemico complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Chemico expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Chemico employees to perform their expected job duties is absolutely not tolerated

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.