Image Archive Assistant

When you join the growing BILH team, you're not just taking a job, you’sm making a difference in people’s lives. Job Description Performs a wide variety of tasks related to the retrieval, processing, distribution, tracking and filing of hard copy films and electronically archived softcopy images. This position involves significant contact with patients, physicians and other allied health professionals. Essential Responsibilities Manages Department telephone report line by accurately using a decision tree to determine the urgency of the incoming request and, based on that decision, transfers call to the appropriate recipient in the department. Digitizes images and verifies accuracy of patient information by looking up information in Clinical Computing System (CCC). Following Image Archive established protocol, digitizes internal and external hard and softcopy images into PACS system. Merges examinations by following Image Archive established protocols. Incumbent merges hard and softcopy images into the PACS system for comparison. Merges studies into the PACS system through the importation of soft copy images via CD into PACS as well as through the digitization of hardcopy images into the system. Burns CDs using our PacsGear CD burner and MediaImport software, following departmental guidelines. Imports images to copy them onto a CD. Follows departmental procedure to fetch images from PACS System in order to burn a CD or print hard copy. Required Qualifications High School diploma or GED required. Vocational or technical training preferred. 0–1 years related work experience required. Strong telephone and interpersonal customer service skills preferred. Basic familiarity with computers and ability to navigate at a basic level within web-based applications. Competencies Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers. Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations. Team Work: Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving; ability to remain calm in stressful situations. Physical Nature of the Job Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally. Pay Range $18.50 - $24.90 per hour. (Additional compensation may be based on seniority, education, training, experience, geography, and other permissible factors.) Vaccination Requirement Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. Equal Opportunity Employment Equal Opportunity Employer / Veterans / Disabled. #J-18808-Ljbffr Beth Israel Lahey Health