50 Plus Department Administrative Assistant

Job Title

Join the award-winning Johnson County Park and Recreation District (JCPRD) team and help make a real impact in this community! As part of our National Gold Medal Awardwinning organization, you'll help bring joy, adventure, and enrichment to millions each year. JCPRD welcomes over 7 million visitors to our parks and engages 3 million+ participants in more than 4,000 programsand we're still growing.

When you work at JCPRD, you're joining a team recognized locally, regionally, and nationally for excellence in parks, recreation, culture, education, and public service. Enjoy outstanding benefits, retirement plans, employee incentives, and a workplace culture built on passion, creativity, and teamwork.

Named Best Large Employer in Johnson County for two years running, JCPRD is the perfect place to grow your career, make a difference, and have fun doing it. Come work where you playand help us inspire healthier, happier lives for everyone!

Job Description

Essential Duties:

• Provide administrative support for the day-to-day operations of the department's high-volume, high-revenue travel program. Responsibilities include facilitating the registration process by collecting necessary information, processing payments, and maintaining accurate records of participants.
• Offer excellent customer service to travelers, addressing inquiries, providing trip information and details, and assisting with resolving any issues or concerns that may arise before, during, or after the trip.
• Manage financial transactions related to the travel program, including invoicing participants, processing payments, and reconciling accounts. Ensure accuracy and timeliness in all financial matters.
• Keep detailed records of past, current, and future tours, including participant lists, trip details, and financial data.
• Collaborate on marketing to promote upcoming tours and programs through various channels, including website, email newsletters, and printed materials.
• Assist with promotion and set up of travel shows three times per year and prep for all pre-trip and post trip meetings.
• Assist with proofing, compiling, and submitting seasonal program copy files requested by our marketing department.
• Complete data entry for trips, outings and programs on multiple platforms; such as, registration software, department website, and print publications.
• Provide administrative support to the 50 Plus Department Manager.
• Review, reconcile, track and process accounting transactions involving facility invoices, requisitions, journal entries, cash summaries and other similar items for approval.
• Compile program indicator numbers for the monthly department report and assist with marketing avenues such as updating website content, travel materials and mailings.
• Ensure all office supplies are replenished and that office equipment, such as printers are in working order, placing service calls when needed.
• Help the entire department in a variety of ways and serve as the main contact number for all general 50 Plus marketing materials.
• Provides on-site registration support to allow patrons to register for any JCPRD program and completes daily cash summaries and reports.
• Provide support and coverage for 50 Plus facilities welcome desks, or event/program assistance at other department offices or with department daytrips, social outings, and nature walks which may require driving a 14-passenger mini-bus.

Job Requirements

Minimum Job Requirements:

• High school diploma or equivalent
• One year of customer service and clerical/administrative work.
• Strong written and verbal communication.
• Proficient in Microsoft Office Suite.
• Strong customer service skills and experience with serving older adults.
• Proven ability to provide excellent customer service.
• Ability to work independently, and as a team.
• Time management skills including the ability to manage multiple concurrent projects and meet deadlines.
• Attention to detail in spreadsheets, recreation software, proofing, schedules, and tasks.
• Maintain positive and cooperative working relationships with district staff and community partners.
• Possess a valid driver's license.
• Lifting up to 25lbs.
• All department staff may be required to assist in other program areas which may require driving a 14-passenger transportation vehicle.
• Assisting with outdoor camps and/or programs exposing them to hot or cold temperatures.

Preferred Job Requirements:

• Associate's degree in Office Management or Business.

JCPRD requires reference/background screening for all positions. Specified criteria may vary by Department.