Spa Sales and Guest Service Associate
Hand & Stone Massage and Facial Spa
Spa Associate
Hand and Stone Massage and Facial Spa, located in Clarksville, Maryland is seeking a Spa Associate specializing in front desk sales. Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 550 individually owned and operated locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.
What We Offer:
- Set Schedules - Part Time- and Full-Time schedules with a mix of day, night and weekend shifts.
- Competitive Compensation hourly wage PLUS commissions. This position goes beyond answering the phone at the front desk! Build Your Own Paycheck with our membership sales model!
- Contests We give a friendly competition! Put your sales and customer service skills to the test!
- Career Growth - You have the potential for rapid promotions, including management roles, based on performance.
- Ongoing Training - We are ALWAYS learning and improving.
- Positive and Professional Work Environment There is no 'I' in team! We work together to meet the goals of the spa and have fun, while being professional.
- Employee Discounts - Who wouldn't want discounts on products, services, AND gift cards?
How You Contribute to Success:
- Meet membership sales goals This is a membership sales model. Commission experience helpful but not necessary. Build client and member relationships to educate on options tailored to their needs.
- Detailed knowledge of the menu of services don't worry, we'll train you!
- Excellent customer service to members and guests
- Flexibility and understanding that our business model is open 7 days a week and fills a variety of shifts.
- Effectively communicate sales, promotions, and service options with clients
- Uphold spa cleanliness standards
- Bring a positive can-do attitude! At the front desk, you are the first impression of the spa!
- Answer phones, schedule appointments, and file documents
- Perform various other duties as assigned
Qualifications:
- High School Diploma or Equivalent
- 18 years old or older please
- Strong organization and attention to detail
- Team player with the ability to work independently with minimal supervision.
Vacancy posted 3 days ago
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