Chief of Staff

Job Description

Job Description

About Us

Centro Cultural Mexicano (CCM) is a trusted nonprofit organization based in Redmond, Washington, committed to serving Latino/Hispanic and immigrant communities across King, Pierce, and Snohomish counties. CCM provides bilingual programs in Spanish and English that promote culture, education, civic engagement, and community advocacy. Our work spans a wide range of areas, including arts and culture, basic needs, education, health, support for small businesses, environmental sustainability/justice, and digital equity and inclusion.

Position Summary

The Chief of Staff serves as a strategic partner to the Executive Director, advancing organizational impact through leadership in operations, program execution, and cross-functional coordination. This role bridges strategy and implementation ensuring that organizational priorities translate into effective programs and measurable community outcomes.

The ideal candidate is a highly organized, bilingual (Spanish/English) professional with experience in program management, operations, budgeting, and cross-functional coordination. They bring strong strategic thinking and execution skills, along with experience in reporting and community engagement. A deep commitment to equity and a passion for advancing community-driven impact are essential for success in this role.

Key Responsibilities

Executive Support

• Partner with the Executive Director to drive strategic planning, organizational alignment, and priority setting.
• Translate strategic goals into actionable plans and ensure execution across teams.
• Oversee day-to-day operations, improving systems, processes, and workflows to enhance organizational effectiveness.
• Prepare briefings, reports, and materials to support executive decision-making.
• Serve as a thought partner on organizational challenges, opportunities, and growth strategies.
• Support the Executive Director to identify funding opportunities and support grant proposal development.
• Represent the organization at events, coalitions, public forums, and media engagements as needed. 

Cross-Functional Leadership

• Co-design, implement, and oversee community-focused programs aligned with organizational priorities and community needs.
• Lead cross-functional initiatives, ensuring collaboration and accountability across teams.
• Evaluate program effectiveness through data, feedback, and outcome tracking; drive continuous improvement.
• Adapt and expand programming in response to emerging community priorities and opportunities.
• Establish and manage systems for tracking organizational goals, metrics, and key performance indicators (KPIs).
• Identify and address gaps or bottlenecks across teams to improve coordination and execution.

Budgeting & Reporting

• Develop and manage program budgets, ensuring alignment with funding requirements and responsible resource use.
• Track grant deliverables, timelines, and outcomes.
• Prepare reports for funders, leadership, and stakeholders on program performance and financial stewardship.
• Partner with leadership to align budgeting with strategic priorities and long-term sustainability.
• Support forecasting and resource planning to inform organizational decision-making. 

Preferred Qualifications

Education & Experience

• Masters Degree in nonprofit management, education, social work, cultural studies, or a related field; equivalent combination of education and relevant experience will be considered.
• Minimum 4-6 years of experience in program management, operations, community engagement, or nonprofit leadership. 
• Demonstrated success developing, implementing, and evaluating community-based programs and cross-functional initiatives.
• Experience supporting senior leadership, strategic planning, or organizational operations.
• Proven experience with budgeting, financial oversight, and reporting.
• Experience with grant writing, fund development, and managing grant-funded programs strongly preferred.

Skills & Competencies

• Bilingual in Spanish and English (written and verbal) required.
• Strong organizational and project management skills, with the ability to manage multiple priorities, drive execution, and meet deadlines
• Ability to balance strategic, big-picture thinking with attention to detail, ensuring effective implementation of organizational priorities.
• Strong leadership and team coordination skills, with experience fostering collaboration across teams or departments.
• Excellent written and verbal communication skills, including experience preparing executive-level materials and presenting to diverse audiences.
• Demonstrated ability to support decision-making through data, analysis, and clear communication.
• Strategic thinker with a solutions-oriented, proactive, and resourceful approach to problem-solving.
• Experience establishing or managing systems for tracking goals, metrics, or organizational performance (e.g., KPIs, dashboards).
• Proficiency with Microsoft Office, Google Workspace, and project management tools (e.g., Asana or similar platforms).

Values & Alignment

• Strong passion for uplifting the Latino community and fostering community empowerment through culturally relevant programs.
• Deep understanding of the challenges, barriers, and strengths within Latino communities.
• Commitment to equity, inclusion, and culturally responsive practices.
• Ability to work collaboratively and align with the Executive Director under a shared vision and organizational mission.

Compensation & Benefits 

• Salary Range $80,200 - $82,400 annually
• Health Benefits (medical, dental, visual) 
• Generous vacation package, including paid time off and holidays observed during office closures.
• 1 day per week remote work. 
• Professional development opportunities.