Accounts Receivable/Collections Specialist

We are seeking a Full-Time, on-site, experienced Accounts Receivable/Collections Specialist to join our team. In this role, you will be responsible for managing a portfolio of accounts and maintaining accurate, timely collections of outstanding receivables while building strong relationships with customers. We're seeking a self-motivated candidate with a proactive and innovative approach for our Accounting Department. Working at SERVPRO is an incredibly exciting and rewarding experience. Our team of professionals offers a wide range of services designed to help homeowners, businesses, and organizations mitigate the effects of water damage, mold growth, air quality issues, biohazard containment, and other emergency services. With every job comes the satisfaction of knowing you’ve made someone else’s life a little easier. Benefits Professional development Dental insurance Free food & snacks Health insurance Vision insurance Benefits Competitive compensation Vacation accrual, Paid Holidays, Health benefits 401(k) Professional development Casual Atmosphere Team Building Events: Off-site retreats, team lunches, and social gatherings Preferred Qualifications Billing experience Accounting background Collections experience Key Responsibilities Maintain accurate records in QuickBooks Online Create financial reports and perform analysis Provide customer service for resolving client discrepancies and collecting on past due business-to-business accounts Manage and complete accounts receivable activities Assist customers in understanding their invoice, resolve any discrepancies, and answer questions needed to obtain payment Maintain excellent communications and customer service Maintain tax, insurance, and compliance requirements. Maintain Vendors, resources, and subconrtactors Necessary Experience A minimum two years of A/R, collections or accounting Superb customer service, administrative, and verbal and written communication skills 2+ year(s) of experience with QuickBooks Online® (most recent versions) Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times Polite, confident, and excellent customer service skills, including listening and questioning skills Excellent organizational skills and strong attention to detail Very self-motivated and goal-oriented Ability to multi-task Water, Fire, and Mold Restoration or construction industry experience is helpful but not required Capability to work in a fast-paced, team-oriented office environment Proficiency in Microsoft Office (i.e., Outlook, Word, Excel) Ability to learn new software, including Xactimate® and proprietary software Ability to successfully complete a background check, subject to applicable law Position Requirements High school diploma/GED (preferred) Must be knowledgeable in Microsoft Office Attention to detail and problem-solving skills Excellent written and verbal communication skills Strong organizational skills with the ability to multitask Skills/Physical Demands/Competencies This is a role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. L&P Group Inc is an equal opportunity employer. We are committed to providing a respectful workplace and do not tolerate any discrimination or harassment based on race, color, religion, gender, age, disability, sexual orientation or veteran status. Compensation: $25.00 - $30.00 per hour All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever. #J-18808-Ljbffr Servpro of Woodcrest/El Cerrito/Lake Matthews