Key Account Manager

Nordson Measurement & Control , a global leader in Measurement & Control, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment. Summary of the role As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected. Job Summary TheKey AccountManageris responsible forleadingthecommercialactivities, supervising theKey Accountteamanddrivingall pre and post sales activitiesforthe Division’s Top Customer.UsingNBS Next principles, theKey Account Supervisorwillwork to build and implement strategy to bring in new business from within existing customergroupswhile developing new relationships with other potential customergroupswhileleading theKey Account Commercialteam andactivities tomeet operatingplan goals. Essential Job Duties and Responsibilities Supervise, coach, and leadKey Account teamto achieve targetrevenue and profitability goals Act in a direct sales capacity for the Top customer, including all general Sales and account management activities Develop sales strategies based on NBS Nextprinciples inclusive of all EPS products and offerings Develop sales strategiesbased on NBS Nextprinciplesinclusive ofall EPS products and offerings Plan, organize,andleadbalanced sales growth, continued account penetration, and customer satisfaction Manage sales pipeline reporting, forecasting and aid in the creation of theannual plan for theTop Supervises the performance of direct reports by developing accountabilities,establishingperformanceobjectives, providing career counseling, feedback and guidance and ensuring that all policies are understood and adhered to Supervise, lead and coach the Technical Support team, providing direction to skilled employees, Supervisor and Key Account resources in line with company and division strategies Manage internal and external Service Level Agreements (SLAs), ensuringtimelyresponse times and adherence to scopes of work. Oversees key account personnel scheduling to support customer needs, including SME deployment, sales efforts, cross-regional needs, new product introduction and acceleration and support of other functional areas. Work collaboratively withProductManagementand Growth and Strategy teamsto ensure free flow of information on market status and customer needs to ensure product strategy reflects true customer needs Work collaboratively with operations to ensure that customer requested dates for machines and spare parts are being met by the division Drive new product enablement, growth initiatives and liaise asacontact for business and technicalconcerns Own and regularly update the strategicaccount plan backed by opportunities pipeline Establish andmaintainstrong customer relationships with both internal and external customers Drive execution of key priorities and customer sales projects/opportunities, includingprocess management and CRM reporting PerformOther dutiesas assigned Education and Experience Requirements BA/BS degree or equivalent. 8+ years’ work experience in sales, key accounts, orrelevantcommercialexperience Previouswork experience in electronics/industrial applications, capital equipment is a plus Strong communicationskills and ability to collaborate with different stakeholders Proven ability to drive the sales process from plan to close Excellent mentoringand people management skills Proven skills in customer interactions withprofoundsense of urgency and ownership based on dedication and drive to deliver on commitments. Self-motivated and self-directed Preferred Skills and Abilities Ability to interact effectively at all levels of an organization with maturity and soft communication skills Strong commercial instincts, negotiating skills,sales planning,reality-based opportunity assessment Mustdemonstrateadaptability, energy/commitment, problem solving, perspective, processmanagementand communication Experience working with cross-functional teams in different geographic locations Ability to motivateateam Able to analyze data and sales statistics and translate results into better solutions Working Conditions and Physical Demands Office environment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Therequirementslistedabovearerepresentativeoftheknowledge,skill,and/orabilityrequired.Reasonableaccommodationmaybemadetoenableindividualswithdisabilities toperformtheessentialfunctions. Travel Required Estimated40-50% About Nordson Measurement & Control Nordson Measurement & Control designs, develops and produces a wide range of process measurement and control instrumentation for a broad scope of manufacturing industries. By joining our team today, you will help us bring innovative ideas to life. Nordson Measurement & Control is a global team that works to create intelligent solutions that help our customers improve their manufacturing process, produce better products and become even more competitive. We offer supportive culture in a growing and dynamic work environment. Whether you’re just beginning your career or you’re a seasoned professional, there’s a place for you to belong at Nordson Measurement & Control. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career. #J-18808-Ljbffr Nordson Corporation