Data Management Specialist

Role Description

We are seeking a Data Management Specialist who will support daily healthcare data operations by managing appointment and payment-related data across multiple systems.

• APPOINTMENT AND DATA FILE MANAGEMENT
  • Managing daily data transfers of patient appointment and payment information in collaboration with Customer Success and Operations teams.
  • Exporting, formatting, and delivering appointment reports from EHRs (like Medent, Healthie, athena) to designated destinations (client EHRs, Sylvan Health SharePoint, or other required formats).
  • Reviewing intake schedule update reports from clients and updating appointment statuses in EHRs with appropriate notes and next steps within the same business day.
  • Supporting partner-specific data and file management workflows, including custom processes related to self-pay requirements within partner EHRs.
• COMMUNICATION
  • Maintain clear, timely communication with the Sylvan Health team regarding questions, updates, and progress using agreed-upon channels (Microsoft Teams, Outlook, or phone as needed).
  • This role does not include direct communication with external partners or patients.
• FILE DELIVERY & TIMELINESS
  • Complete reporting updates and data management tasks within the same business day.
  • Proactively notify Sylvan Health in writing if any delivery timelines are at risk of delay.

Qualifications

• Legally Authorized to work in the U.S.
• 2+ years of experience with healthcare data file management across multiple internal provider systems (EHRs).
• Strong interpersonal and proactive communication skills.
• Demonstrated ability to manage sensitive, complex, or fast-moving situations in real time.
• Ability to communicate clearly across phone, SMS, and email with internal teams.
• Strong organizational skills and attention to detail.
• Comfortable adapting to evolving workflows and operational processes.
• Ability to work efficiently across multiple software systems simultaneously.
• Bachelor's degree preferred, but not required.
• Helpful but not required: Previous experience or working knowledge in nutrition or Medical Nutrition Therapy space.

Requirements

• 1099 structure.
• Fully Remote Position.
• Contractor will be compensated at a rate of $20.00 per hour.
• This is a medium-sized project with an estimated duration of ~3 months.
• We are looking for an efficient and execution-driven specialist who has a proven track record in file and systems management, with excellent attention to detail.