Patient Care Coordinator

Job Description

Company Description Youthology Medical is a healthcare practice based in Melville, New York, located at 900 Walt Whitman Road, Suite 205. The organization focuses on delivering patient-centered medical services in a professional and welcoming environment. Team members collaborate closely to provide efficient, attentive care to individuals seeking high-quality treatment. Youthology Medical values clear communication, reliability, and a strong commitment to patient experience. The practice offers an opportunity to work in a setting where dedicated healthcare professionals support one another and their community.\n
Role Description The Patient Care Coordinator is a full-time, on-site role based in Melville, NY. This position is responsible for greeting patients, managing check-in and check-out processes, and ensuring that all patient information is accurately collected and updated. Day-to-day tasks include scheduling and confirming appointments, answering phone calls, responding to patient inquiries, and coordinating follow-up visits or referrals as directed by clinical staff. The coordinator helps support providers by organizing patient flow, maintaining thorough documentation, and reinforcing pre- and post-visit instructions. This role also involves collaborating with the broader care team to promote a smooth, respectful, and efficient patient experience.\n
Qualifications
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• Candidates should possess strong appointment scheduling skills and the ability to manage calendars efficiently.
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• Candidates should possess professional phone etiquette and clear, courteous communication skills with patients and staff.
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• Candidates should possess care coordination skills, including organizing patient visits and assisting with follow-up arrangements.
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• Candidates should possess a solid understanding of medical terminology to support accurate documentation and communication with clinical teams.
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• Candidates should possess patient care skills, with a focus on empathy, discretion, and maintaining patient confidentiality.
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• Additional beneficial qualifications include experience in a medical office or healthcare setting, familiarity with electronic health records, and strong organizational and multitasking abilities.
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• A high school diploma or equivalent is required; post-secondary education or certification in healthcare administration or a related field is preferred.
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