SaaS Product Support Specialist - Elevate CX
Mosaic.tech
HiBob is seeking a Product Support Specialist for our NYC-area office, with a focus on helping customers succeed using our HR platform. You will blend product knowledge, troubleshooting, and clear communication to resolve issues, guide workflows, and improve the overall support experience. You will work with Product, Engineering, and Customer Success teams to escalate complex cases and contribute to knowledge bases, ensuring consistent, customer-first outcomes in a fast-paced SaaS environment. #J-18808-Ljbffr Mosaic.tech
Vacancy posted 2 days ago
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