Meeting Support Specialist
Opensity Solutions
- # Meeting Support SpecialistApplyremote type: Onsitelocations: 655 New York Ave NW St 1100time type: Full timeposted on: Posted Todayjob requisition id: R-00435Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best. A position description is written to describe work currently organized and performed by a fully qualified employee (who possesses knowledge, skills, and experience required by the position).**Meeting Support Specialist**Job Type: Full-timeClassification : Non-ExemptEEO Code : Administrative Support WorkersDate updated: August of 2022**Job Summary:**The Meeting Support Specialist will provide training room and event space setups and will float between floors to assist the Floor Hosts with meeting support and provide Audio Visual services as needed.**Essential Job Functions:**Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Each core function will outline the percentage of time and frequency (daily, weekly, monthly) the task is performed.**Job Functions**% Of ActivitySetting up training and conference rooms to client’s specifications noted in diagrams and special event formsMoving airwalls between training rooms to expand or reduce room size as needed.Taping Down Wires20% DailyPlacing training materials on tables as requestedCleanup of leftover materials after meetings are completed.10% DailyVerify that room requirements meet client’s expectations. (ex. lighting, supplies, audio visual equipment, temperature, etc.)10% DailyEnsure additional equipment is returned to its appropriate storage location and secured when not in use or set up for a meeting.10% DailyMaintain good customer relations by keeping abreast of all in-house and area functions to answer questions and concerns with timely and knowledgeable responses, in person, through email, and on telephone.10% DailyMonitoring all meeting rooms for participants arriving/leaving with scheduled timing, rooms booked that have no show and the correct number of participants booked. Continuously perform floor tours and ensure the entire space is in optimal appearance and condition.10% DailyUse tools and resources to identify creative solutions and anticipate customer needs, in our commitment to maintain a first point of contact resolution.10% DailyCapture data and report customer interactions.10% DailyReview and adhere to Forrest Solutions and client policies and procedures including outline safety regulations. Note that client policies and processes will generally supersede Forrest Solutions. Forrest Solutions Management will clarify as necessary.8.5% DailyTraining1.5% WeeklyNumber of training hoursNumber of classesNumber of certifications (if applicable)**Position Requirements/Experience/ Education:**● 2-3 years’ experience working in a service industry such as Hotel and Restaurant, Hospitality and/or Event Planning preferred● Must have strong technical skills (Microsoft Office Suite, Google docs, audio/visual equipment)● Able to stand for long periods of time● Works well in a fast-paced environment● Good listening and professional demeanor● Must be able to navigate clients of every professional level.● Maintain a high level of professional appearance and demeanor**Competencies:**● Client first mentality● Demonstrates accuracy and attention to detail● Detail oriented with the ability to multitask and work in a fast-paced high energy environment where priorities are constantly changing● Solid decision-making skills within the scope of the position● Ability to meet deadlines and work under pressure● Excellent verbal and written communication skills necessary.● Actively listen and identify both spoken and unspoken needs● Ability to use technology● Prioritizing, flexibility, adaptability**Functional Details:**1. Is this position closely, moderately, or minimally supervised? Minimally supervised 2. Does this position have supervisory responsibility (i.e., responsible for hiring, firing, performance appraisals, etc.)? Yes \_ \_ \_\_\_ No \_\_ X \_\_ If yes, list the number and title for positions that directly or indirectly report to this position (i.e., three secretaries, four programmers, etc.)3. Does this position have access to confidential information? Yes \_\_\_\_ No \_ \_X\_\_ If yes, please explain:4. Does this position have authorization to obligate company funds? Yes \_\_ \_\_\_ No \_\_ X \_ If yes, please explain:5. What type of equipment will this person need to do their job? Computer and mobile phone**Physical Requirements:**Are there specific physical or environmental demands associated with this position? (Mark each activity with a frequency level of either “C” constant; “F” frequent; “O” occasional; or “N” never.)**Environmental/Equipment:****Physical:**\_\_N\_\_ Around moving machinery \_\_F\_\_ Standing \_\_O\_\_ Exposed to marked changes in temperature\_\_F\_\_ Walking \_\_N\_\_ Exposed to dust, fumes, gasses, etc. \_\_O\_\_ Sitting \_\_O\_\_ Operates motorized equipment/tools\_\_F\_\_ Bending \_\_N\_\_ Works in confined spaces \_\_F\_\_ Squatting \_\_N\_\_ Exposed to electrical wiring \_\_O\_\_ Crawling \_\_N\_\_ Works at levels at or above 6 feet \_\_F\_\_ Kneeling \_\_N\_\_ Climbing \_\_N\_\_ Balancing \_\_F\_\_ Pushing/Pulling **Carry/Lift Loads up to:**\_\_O\_\_ Handling Objects (manual dexterity)\_\_Y\_\_ 25 lbs. \_\_O\_\_ Reaching above shoulder level\_\_Y\_\_ 25-50 lbs. \_\_F\_\_ Using fine finger movements\_\_N\_\_ over 50 lbs. \_\_F\_\_ Speaking \_\_C\_\_ Hearing The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job. It is important to note that job functions and responsibilities may change at any time at management and or Forrest Solutions, Inc. discretion.I have reviewed and determined that this job description accurately reflects the position.**Employee signature \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_****Date: \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_****Supervisor Signature \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_****Date \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_**
- J-18808-Ljbffr Opensity Solutions
Vacancy posted 5 days ago
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