AV Support Specialist

ApplyLogic is a fast-paced Service-Disabled Veteran-Owned Small-Business, headquartered in Vienna, VA. Our people are our greatest asset, and our company culture is grounded on that belief. We offer challenging and interesting work in a friendly and supportive environment. Through prime and subcontracts, we deliver best-in-class expertise to solve complex technical problems. We're looking for a talented AV Support Specialist to join our team in Washington, DC . This position will support a complex government client and will provide audio visual support for conference rooms, hearing spaces, and collaboration systems. In this role, you will support high-visibility meetings and events, troubleshoot AV issues, and help maintain reliable meeting room technology in a secure operational environment. Work Location Onsite – Work from one of our office locations. Clearance Must be US citizen with the ability to obtain a Secret security clearance. Primary Roles and Responsibilities Support conference room, hearing room, and collaboration technologies Troubleshoot AV hardware, connectivity, and user issues Support platforms such as Cisco conferencing systems and room technology Assist with setup, testing, and readiness of AV-enabled meeting spaces Maintain AV asset information and support documentation Coordinate with Service Desk and technical teams for escalated issues Document support actions, recurring issues, and room readiness procedures Help ensure timely support for high-visibility events and meetings Required Education, Experience, & Skills Associate degree, technical training, or equivalent experience 2–4 years of AV support experience Strong troubleshooting and customer support skills Experience working in fast-paced, user-facing environments AV troubleshooting and meeting room support Crestron or AMX control systems Cisco conferencing or collaboration platforms Microsoft Teams or comparable collaboration tools Basic network connectivity concepts related to AV systems Ticketing systems and support documentation practices Preferred Qualifications CompTIA Security+ The Perks of Being on Our Team ApplyLogic offers competitive salaries with a robust Fortune-500 type benefits package. Some of the benefits you will receive when you join us are: Employee Assistance Program 401K Medical/Dental/Vision Insurance Life/Short-Term Disability/Critical Illness/Accident Insurance 15 PTO Days 11 Federal Holidays Up to $5K towards continuing education and/or professional development #J-18808-Ljbffr ApplyLogic Consulting Group, LLC