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Manufacturing Technical Support Analyst - 27692

iMPact Business Group

Manufacturing Technical Support Analyst (SAP ECC & MES Analyst)

Redmond, WA | Hybrid, 3 Days Onsite

18-Month+ Contract

Our client, a Global Leader in the Medical Device Industry, has an immediate opening for a Manufacturing Technical Support Analyst (SAP ECC & MES Analyst) for an 18-month+ contract .

This role will support the Redmond Manufacturing Team with the maintenance, troubleshooting, and continuous improvement of SAP ECC and DELMIA Apriso Manufacturing Execution System (MES) applications.

This is a manufacturing-focused systems role rather than a traditional IT support position . The ideal candidate will bring hands-on knowledge of manufacturing operations combined with strong technical aptitude and experience working with ERP and MES systems.

Key Focus

Serve as a bridge between Manufacturing and IT , troubleshooting system and process issues, supporting manufacturing users, analyzing ERP/MES data, and helping ensure technology effectively supports production operations.

What You'll Do

  • Support and troubleshoot SAP ECC and DELMIA Apriso MES within a manufacturing environment
  • Analyze manufacturing and business-process issues involving ERP and MES systems
  • Troubleshoot the connection between manufacturing processes and business systems
  • Identify, evaluate, and develop solutions to ERP/MES issues from a manufacturing perspective
  • Provide functional and technical support to manufacturing users
  • Analyze manufacturing data within ERP and MES systems to identify issues and potential solutions
  • Support system configurations, enhancements, and bug fixes
  • Plan and execute unit, integration, UAT, and acceptance testing
  • Develop specifications for system changes and process improvements
  • Partner with Manufacturing, Engineering, Materials, Quality, and IT teams
  • Leverage manufacturing knowledge to translate operational needs into effective system solutions

What We're Looking For

  • Bachelor's degree in Engineering, Manufacturing Engineering, Industrial Engineering, Process Engineering, Computer Science, or a related technical field
  • 2+ years of experience supporting manufacturing processes, systems, and users
  • Experience working with SAP ECC, DELMIA Apriso, or comparable ERP/MES platforms
  • Strong understanding of manufacturing operations and processes
  • Strong troubleshooting, analytical, and systems aptitude
  • Background in Manufacturing, Materials, Engineering, and/or ERP/MES data analysis
  • Experience in medical device manufacturing or another regulated manufacturing environment
  • Experience collaborating with cross-functional teams across multiple time zones
  • Knowledge of Quality Systems and environmental compliance

Ideal Background

This opportunity is especially well suited for a Manufacturing Engineer, Industrial Engineer, Process Engineer, Manufacturing Systems Analyst, MES Analyst, or similar manufacturing professional who has developed strong ERP/MES systems expertise.

The successful candidate does not need to come from a traditional IT career path. Strong manufacturing functional knowledge, systems aptitude, ERP/MES experience, and the ability to troubleshoot problems across manufacturing processes and technology are the primary focus.

Vacancy posted 4 days ago
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