Operational Performance Analyst

Position Information Job Title: Operational Performance Analyst Locations: East Hartford, CT or Orange, CT Salary Range: $87,600 - $109,500 Schedule: On Site - Office Job Summary Responsible for facilitating operational performance regulatory compliance and business metrics for Gas Engineering and Operations, including creating and reporting performance across the business to engage a continuous processes improvement mindset. Key Responsibilities Demonstrate an in-depth understanding of gas regulatory and business metrics and be accountable for accuracy in assigned reporting. Develop dashboards and visual reports that provide actionable insights and ensure alignment across multiple operating companies. These tools will support leadership in making data‑driven decisions. Maintain accuracy and consistency of gas regulatory and business metrics in all reporting processes, ensuring compliance with internal and external standards. Analyze operational and performance data to identify trends, track key indicators, and recommend improvements in compliance, data management, and operational efficiency. Lead proactive self‑assessments and continuous improvement initiatives, leveraging historical data and predictive analytics to enhance performance outcomes. Collaborate closely with Gas Engineering, Operations, and Networks leadership to review processes, share insights, and implement best practices that drive operational excellence. Define and evaluate internal controls, documentation standards, and program effectiveness, ensuring risk mitigation and adherence to regulatory requirements. Build and maintain strong relationships within gas business units to foster program development, improve metrics tracking, and enhance reporting capabilities across the organization. Skills and Requirements Ability to lead teams and work in a team environment. Ability to analyze data, draw conclusions, and make recommendations. Ability to assist and develop employees. Understanding of Natural Gas Industry. Oral and written communication skills. Ability to summarize concepts presented accordingly. Results oriented. Data analytics and related tools knowledge. Required Education and Experience Bachelor’s or Associate degree or 5+ years total professional experience. Experience with Performance Operational/Metrics. Experience with reporting and tracking deadlines across departments. Power BI and Advanced Excel skills. Competencies Develop Self and Others. Empower to grow. Collaborate and Share. Be a role model. Focus to achieve results. Be agile. What We Offer Competitive benefits and growth opportunities. Generous performance‑based bonuses. 12% 401(k) match. Comprehensive health, dental, and vision insurance. Tuition reimbursement. Professional development and clear career‑advancement pathways. Legal & EEO We provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law. If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at View email address on click.appcast.io. Any applicant not a citizen of the country of the vacancy will be subject to compliance with applicable immigration requirements to legally work in that country. Job Posting End Date July-22-2026 #J-18808-Ljbffr Connecticut Natural Gas