Development Lead / PSS Architect (Salesforce)

Development Lead / PSS Architect (Salesforce)

Location: Bethesda, MD – 100% Remote Work Arrangement: Remote Interview Mode: Video Duration: 6+ months (Contract to Hire)

Position Overview

We are seeking a candidate with strong communication skills, deep expertise in OmniStudio and Salesforce Industries, and a proven track record delivering solutions in the public sector—specifically within regulated environments, large-scale government programs, and multi-stakeholder initiatives. This role owns architecture decisions and leads the dev squad in technical discussions and solution design sessions.

Must-Have Skills

• Bachelor's degree in Computer Science/Information Systems or related STEM field
• 5+ years of custom Salesforce development (Apex, LWC, Aura, Visualforce)
• 3+ years hands-on experience with Salesforce OmniStudio (formerly Vlocity) – OmniScripts, FlexCards, DataRaptors, Integration Procedures
• Proven experience as a technical lead or senior developer on Salesforce delivery teams
• SFDX CLI and Vlocity CLI proficiency – project retrieve, deploy, DataPack import/export
• Experience with multi-environment deployment pipelines (dev / SIT / UAT / production)
• Strong declarative skills: Lightning flows, Validation Rules, Approval Processes, formula fields
• Experience designing and building Salesforce Digital Experience (Community) sites for constituent self-service portals
• Strong implementation experience with Profiles, Permission Sets, role hierarchies, sharing rules, and multi-agency data visibility models
• REST and SOAP Web Services, Apex Callouts, Outbound Messaging, platform events, and streaming API
• Data migration experience – extraction, transformation, and load for government licensing or regulatory data
• Salesforce Certifications required: Platform Developer I (Platform Developer II highly preferred)
• Strong analysis and troubleshooting skills – ability to diagnose production and sandbox environment issues
• Ability to work in Agile/Scrum team scenarios

Key Responsibilities

• Own architecture decisions for OmniStudio/Vlocity configuration including OmniScripts, FlexCards, DataRaptors, Integration Procedures, and DataPacks
• Prioritize configuration and platform-native PSS capabilities over custom development – exhaust declarative and OmniStudio options before writing custom Apex or LWC
• Review user stories, estimate story points, and allocate stories to developers before sprint planning
• Lead the dev squad in technical discussions and solution design sessions
• Conduct code reviews and enforce development standards across teams of onshore and offshore developers
• Execute and coordinate deployment across SIT, UAT, and production environments; manage SFDX and Vlocity CLI tooling
• Monitor production stability; log and triage defects identified in production environments
• Follow up on Salesforce support tickets escalated to Salesforce Professional Services or support
• Lead data migration efforts including compliant and licensing data migration workstreams
• Support UAT phases including manual steps, user creation, and issue triage
• Collaborate with the Business Analyst and Product Owner to refine user stories, validate acceptance criteria, and flag scope or dependency issues early
• Develop Apex (classes and triggers), Lightning Components/LWC, and declarative flows to extend Salesforce PSS for licensing and regulatory workflows
• Design and configure constituent-facing Digital Experience (Community) sites including user registration, portal access, and self-service licensing workflows
• Design and implement role-based access controls, permission sets, sharing rules, and data visibility patterns appropriate for multi-agency government environments
• Build and maintain REST and SOAP API integrations, platform events, and outbound messaging to connect Salesforce PSS with external agency and state systems
• Build and maintain client trust with agency stakeholders; serve as technical point of contact for agency technical teams
• Contribute to LPI practice development – help build reusable patterns and tooling for future state government PSS implementations

Preferred Skills & Experience

• Experience with Salesforce Public Sector Solutions (PSS) or Salesforce Industries (formerly Vlocity Government)
• Prior experience on state, local, or federal government Salesforce engagements
• Experience with licensing, permitting, or regulatory workflow implementations
• Salesforce Shield – Event Monitoring, Field Audit Trail, Platform Encryption
• DevOps tooling: code scanning, CI/CD pipeline configuration (Copado/Gearset)
• Mobile offline development experience
• Knowledge of AppExchange managed packages and security review requirements
• Experience coordinating deployments with client-controlled production environments (limited access scenarios)
• OmniStudio Developer certification preferred
• Platform Developer II