Property Records and Operations Assistant

Job Description

Job Description

We manage several dozen properties in Washington, DC. Inside of every one of them lives a tenant or owner, and behind every one of them is a paper trail. We need someone sharp, curious, and a little bit relentless to go find those threads and pull them. We're looking for someone who reads closely, writes well, asks good questions, and likes solving a puzzle.

 

• Full audit of all properties, owners, and vendors, including:
• • License status: track down which business licenses are active, expired, or approaching renewal.
  • Utility setup: confirm each property is properly registered with the relevant utility company.
  • Owner and vendor records: confirm we have a current W-9 and certificate of insurance on file for each, and that contact information (name, phone, email, address) is accurate.
  • Marketing descriptions and photos: rewrite property descriptions so they sound like somewhere you'd want to live, and organize photos
• Company address change: update our address across banking, licensing, utility, and insurance records.
• Reconcile payables and receivables across the portfolio.
• Set up and maintain automatic payment arrangements.
• Records cleanup ahead of the 2027 filing deadline (covering 2026 activity): review owner and vendor records for accuracy and streamline access to supporting photos and documents.
• Customer calls and scheduling: screen and route incoming business calls and coordinate walkthrough schedules, vendor visits, and other appointments.