Administrative Assistant

Administrative Assistant

The Administrative Assistant provides overall administrative support to the facility at RCM. Duties of the Administrative Assistant include scheduling appointments, completing intakes with participants, checking insurances, processing deposits, inputting data for billing, ensuring that medical records are appropriately maintained, acting as a liaison with the Billing Manager, and ensuring that the functioning of RCM administratively is efficient and effective. The Administrative Assistant reports to the site Office Manager and Administrative Manager.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. The employee will be required to follow any other job-related instructions and/or duties requested by his/her supervisor.

Essential Job Functions:

• Maintains database
• Reports to Billing Manager, ensuring that data is properly maintained, insurances are checked, and co-pays are collected
• Files and ensures that medical records are stored properly
• Processes records releases ensuring that records are reviewed by clinical staff prior to releasing
• Facilitates medical record releases to other facilities and ensures that medical records are received
• Schedules appointments
• Completes intake paperwork with new participants and ensures that the front office is warm and welcoming
• Attends and participates in mandatory training, staff meetings, and other agency functions as assigned
• Safely storing cash in bank bag and balancing monies coming in or going out
• All monies must be securely saved, in a locked drawer, locked location.
• Daily deposit slip reports
• Other duties as assigned
• Helping the site director with various tasks

Attendance Requirements:

The Administrative Assistant is expected to work whichever schedule is provided. Staffing needs, operational demands, and service specific protocol may necessitate variations in starting and ending times, as well as variations in the total hours that may be scheduled each day and week. Supervisors have the ability, responsibility, and authority to adjust employee work schedules based upon a variety of issues pertaining to the delivery of services. The scheduling of staff meetings, training courses, and other meetings may necessitate variations in employee work schedules. Permanent changes in an employee's work schedule will be provided to the employee in writing with an explanation describing why the change was made. Scheduling is the responsibility of the employer and will be based on the needs of the participants served by this agency.

Minimum Qualifications:

Knowledge/Skills/Abilities:

• Ability to work with diverse cultures, individual and family differences
• Strong computer skills, knowledge of word and excel
• Ability to balance cash amounts given by clients and keep securely in Cash bag.
• Ability to maintain filing
• Ability to multitask and prioritize needs
• Excellent grammar and writing skills
• Pleasant, customer-oriented attitude
• Professional grooming and dress
• Strong oral and written communication skills
• Positive teamwork skills with other staff, individuals served by the agency, and other resources in the community
• Current, valid Montana state driver's license
• Clear cps and criminal background checks

Education/Experience:

• High school diploma or GED
• Office work experience in a medical or mental health agency
• Experience using computers, excel and word
• Positive, customer oriented, professional presentation