Collections Specialist

Title: Collections Specialist

Employment Type: Contract (6+ Months)

Compensation: $23.00 – $25.00 / Per Hour

Location: Landover, MD (100% Onsite)

Benefits: This position is eligible for medical, dental, vision, and 401k

Our client, a well-established corporation, is seeking a Commercial Collections Specialist to join its accounting team on a long-term contract. This individual will be responsible for managing a portfolio of commercial accounts, driving collections efforts, and partnering with customers and internal teams to ensure timely payment of outstanding invoices.

Key Responsibilities

• Manage a portfolio of commercial customer accounts and oversee collection efforts to reduce outstanding balances.
• Contact customers via phone and email to resolve past-due invoices and negotiate payment arrangements when necessary.
• Research and resolve billing discrepancies, unapplied cash, short payments, and other account issues impacting collections.
• Reconcile customer accounts and maintain accurate documentation of collection activities.
• Collaborate with Accounts Receivable, Customer Service, Sales, and other internal departments to resolve payment delays.
• Monitor aging reports, prioritize delinquent accounts, and escalate issues as appropriate.
• Process account adjustments, credits, and payment applications as needed.
• Prepare collection reports and provide updates on account status, aging trends, and collection performance.
• Maintain accurate customer records and ensure compliance with company policies and procedures.
• Assist with special projects and other accounting-related responsibilities as assigned.

Qualifications

• 3+ years of commercial collections or accounts receivable experience.
• Experience managing high-volume business-to-business (B2B) collections.
• Strong understanding of accounts receivable processes, aging reports, and account reconciliations.
• Excellent negotiation, problem-solving, and customer service skills.
• Strong written and verbal communication abilities.
• Ability to prioritize multiple accounts and meet deadlines in a fast-paced environment.
• Proficiency with Microsoft Excel and experience working in an ERP or accounting system.

Preferred Qualifications

• Experience in distribution, manufacturing, wholesale, or another commercial B2B environment.

Ideal Candidate

The ideal candidate is organized, persistent, and customer-focused, with the ability to build professional relationships while effectively managing collections. They are comfortable handling a high-volume workload, resolving complex account issues, and collaborating with cross-functional teams to improve cash flow and customer satisfaction.

Why choose Addison Finance & Accounting?

• Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses
• Permanent Employment: Many of Addison’s Finance & Accounting job openings lead to potential permanent employment
• Connections: You connect directly with hiring managers from renowned organizations
• Options: You are presented multiple employment options near your home
• Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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