Accounts Receivable Specialist

Accounts Receivable Specialist Our client, a reputable professional service company, local to Tucson, is in need for an Accounts Receivable Specialist to join their team on a temp-to-hire basis! This role supports day-to-day receivables operations by managing billing activity, applying payments, and following up on outstanding balances with accuracy and professionalism. The ideal candidate brings at least 1 year of experience in accounts receivable and is comfortable handling customer account updates, cash activity, and collection-related tasks in a fast-paced environment. The ideal candidate will not shy away from calling customers on the phone, and will be someone who gets excited about growing with a company as the company is expanding. Responsibilities: Investigate account discrepancies and resolve billing concerns to ensure customer balances are accurate and up to date. Monitor past-due receivables, contact customers regarding overdue invoices, and document all collection activity thoroughly. Reach out regarding declined or unsuccessful payments, obtain updated payment details, and coordinate approved service holds when necessary. Process credits, refunds, chargebacks, warranty-related balances, and gift certificate transactions in accordance with company procedures. Maintain customer account records by updating profile details, billing terms, contract information, fees, and service prorations. Prepare and issue invoices for adjusted or prorated services while supporting recurring billing activities and scheduled account maintenance. Post incoming payments, reconcile daily cash activity and drawers, and prepare bank deposits with a high level of accuracy. Complete deposit-related records in NetSuite, assist with bank runs, and support general administrative tasks such as mail distribution, filing, archives, and vehicle master updates. Requirements At least 1 year of experience in accounts receivable, billing, collections, or a related accounting support role. Working knowledge of commercial collections, cash application, payment posting, and daily cash handling practices. Ability to research discrepancies, resolve account issues, and communicate professionally with customers regarding payment matters. Experience maintaining accurate customer account information, including billing updates, credits, and adjustments. Strong attention to detail and organizational skills with the ability to manage multiple priorities effectively. Proficiency with accounting or ERP systems such as NetSuite, along with general computer and data entry skills. Comfortable handling administrative support tasks while maintaining accuracy in financial records and documentation.