Accounts Receivable Specialist

Accounts Receivable Specialist

The Accounts Receivable Specialist manages a portfolio of high-profile clients and performs a full range of accounts receivable activities, including auditing invoices, processing payments, managing collections, and resolving discrepancies. This role requires a professional presence, strong customer service and communication skills, and the ability to adapt to the unique needs of each client. The specialist plays a key role in ensuring accurate, timely billing and cash application while partnering closely with both corporate and field operations.

Responsibilities

• Audit invoices with precision to ensure accuracy, completeness, and compliance with internal standards and client requirements.
• Research and respond promptly to client and corporate inquiries, demonstrating a responsive and solutions-focused approach.
• Process credit card payments and credits efficiently, ensuring accurate recording of all financial transactions.
• Adjust client accounts proactively as needed and resolve payment discrepancies by investigating root causes and implementing appropriate corrections.
• Manage collections activities with persistence and attention to detail to ensure timely and accurate payment application.
• Generate clear, comprehensive client statements that accurately reflect account status and activity.
• Execute invoice billing with a high degree of accuracy, supporting effective communication and collaboration between corporate and field operations.
• Apply strong research skills to investigate discrepancies, identify issues, and recommend corrective actions.
• Handle a high volume of professional collection emails each day, prioritizing accuracy, tone, and timely follow-up.
• Monitor and reduce outstanding receivables by maintaining consistent follow-up and tracking progress against targets.
• Maintain accuracy in billing and reporting, prioritizing quality over volume while still meeting turnaround expectations.
• Meet deadlines and manage workload independently, demonstrating self-direction and strong organizational skills.
• Perform cash application activities, including applying payments to the correct accounts and invoices.
• Support daily audits and reviews of accounts receivable data as needed to ensure data integrity.
• Collaborate closely with teammates in the accounting department to contribute to overall team success and cross-functional initiatives.
• Perform other duties as assigned, demonstrating flexibility and a willingness to support broader department needs.

Essential Skills

• Hands-on accounts receivable experience, including collections and cash application.
• At least 2+ years of experience in accounts receivable (2–3 years preferred).
• Proven ability to send professional, effective collection emails immediately without additional training.
• Intermediate-to-advanced Microsoft Excel skills, including proficiency with pivot tables and VLOOKUP/XLOOKUP functions.
• Strong customer service skills, with the ability to handle tough or sensitive client situations professionally.
• High attention to detail, especially in auditing invoices, processing payments, and generating statements.
• Strong research skills to investigate and resolve discrepancies and account issues.
• Ability to manage a high volume of collections activity and emails efficiently while maintaining accuracy.
• Self-directed work style, with the ability to manage workload and priorities independently.
• Strong written and verbal communication skills for interacting with clients and internal stakeholders.
• Demonstrated curiosity and drive to understand and "dig into" discrepancies and financial issues.
• Comfort working with multiple high-profile clients, each with different processes and requirements.
• Ability to meet a 24-hour turnaround time on accounts receivable issues while maintaining quality.
• Capability to collaborate effectively with both corporate and field operations teams.

Additional Skills & Qualifications

• Experience with consolidated billing and government billing is highly beneficial.
• Non-U.S. cash application experience and daily audit experience are a strong plus.
• Prior experience working with an ERP system.
• A degree in accounting, finance, business, or a related field is preferred but not required.
• Experience in a high-volume collections environment.
• Demonstrated ability to ramp up quickly with minimal training.
• Advanced Excel capabilities beyond basic functions, particularly for reporting and analysis.
• Experience working in a multi-brand or global organization is advantageous.

Work Environment

The accounting department consists of approximately 20 team members across accounts payable, accounts receivable, and general ledger functions, offering significant opportunities for advancement and cross-department moves. The culture is family-oriented, tight-knit, and collaborative, with a group that enjoys working and spending time together. The team values strong relationships, open communication, and a supportive environment. The company emphasizes recognition and appreciation, including an Accounting Appreciation Week with competitions, challenges, prizes, and team outings such as escape rooms and other events. The role is based on-site in a DTC office initially, with a requirement to work on-site until fully trained and up to speed (approximately 30 days). After this period, there is an opportunity to work from home one day per week, with the potential to increase to two days per week around the six-month mark, contingent on demonstrated performance and reliability. Wednesdays are a mandatory on-site day. The environment is pet-friendly, with coworkers often bringing dogs and occasionally cats to the office, so comfort working around animals is important. The work emphasizes accuracy over volume, with a 24-hour turnaround expectation on accounts receivable issues, and performance is measured by volume of collection emails sent, reduction in outstanding receivables, accuracy in billing and reporting, timeliness of follow-ups, and the ability to manage workload independently. The overall atmosphere is inclusive, team-focused, and growth-oriented, with clear opportunities for promotion and professional development.

Job Type & Location

This is a Contract position based out of Greenwood Village, CO.

Pay and Benefits

The pay range for this position is $25.00 - $28.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Greenwood Village, CO.

Application Deadline

This position is anticipated to close on Jul 22, 2026.