Lead Operations Research for Contact Center Forecasting
Amazon Web Services (AWS)
Amazon.com Services LLC is seeking a Principal Research Scientist in New York to define the research direction for operations research across demand forecasting, workforce scheduling, and network optimization. You will translate scientific advances into production systems used for millions of customer interactions.
You will lead end-to-end projects, mentor researchers, and influence leadership through papers and strategic roadmaps, with opportunities to publish in INFORMS, NeurIPS, ICML and
#J-18808-LjbffrVacancy posted 20 hours ago
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