Restaurant Manager

Full-time

Morrow Hospitality

This is a full-time, on-site role for a Restaurant Manager located in New Orleans, LA. The Restaurant Manager oversees daily operations, including staffing, inventory management, and training. Additionally, the role involves effective communication with both staff and customers, as well as managing food and beverage services to maintain quality and consistency. The Restaurant Manager works in partnership with the General Manager and Executive Chef to ensure our guests enjoy an upscale dining experience and our team members are supported and equipped to provide quality and memorable service.

Responsibilities

Oversee interview, selection, and training of associates
Conduct pre-shift meetings and continuous training for front-of-house staff
Coach and mentor direct reports and subordinates daily
Manage reservations and seating arrangements
Ensure smooth execution of menus and pricing structures
Supervise the cleanliness and upkeep of dining areas and restrooms
Respond to guest comments and ensure proper handling of concerns
Provide a great guest experience through leadership and example
Execute end-of-shift paperwork and processes
Make staff schedules in accordance with labor regulations and business needs
Work with the General Manager to build and update systems and processes
Implement and update policies and procedures as necessary

Qualifications

High School diploma or equivalent; Bachelor's degree in Hospitality Management, Business, or a related field is preferred
At least 3 years of proven leadership and management skills in a restaurant setting
Experience in staff training and team management
Skills in customer satisfaction and customer service
Strong background in restaurant operations and kitchen management
Proficiency in POS systems, inventory management and cash handling
Ability to supervise and motivate a diverse team in a fast-paced environment
Exceptional leadership, organizational and coaching abilities
Effective communication and interpersonal skills
Familiarity with health and safety regulations
Ability to handle guest concerns and ensure exceptional customer service
Food Safety Manager Certificate
Responsible Vendor Permit
Ability to work in a fast-paced environment

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Vacancy posted 1 day ago

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