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Telephone Receptionist

$16 per hour

Apple Mitsubishi

Elkton, MD

Job Description

Job Description

You will use a cutting edge telephone technology system to handle calls in the following manner:

* Answer incoming phone calls in a timely manner with the utmost professionalism and clear, articulate, grammatically correct English (bilingual Spanish a big plus).

* Assist callers, answer frequently asked questions, and provide information as supplied to you.

* Take accurate messages when necessary and transmit electronically to other members of our staff.

* Utilize web-based software applications to schedule appointments on behalf of our service department.

* Read and interpret detailed call handling instructions as provided .

* Function as an effective team member with colleagues to accurately serve the needs of our customers.

* General office administration.  Other duties as assigned.

  Job Requirements:

* Clear, articulate telephone voice.

* Willing to work flexible hours.

* Grammatically correct use of English both spoken and written (bilingual Spanish a big plus)

* Transportation and ability to report to work reliably as scheduled.

  Compensation :

  • Competitive Pay- $16.00 hourly pay. 
  • Full Benefits Package – Medical, Dental, Vision, matching 401k, and Life Insurance, disability, cancer, accident, hospital and critical illness 
  • Opportunities for growth
  • Paid vacation 15 days depending on years of service
  • 5 days of sick leave
  • Paid leave up to 6 holidays
  • Up to 3 days of bereavement leave
  • Employee assistance program; and unpaid personal leaves absence (in limited circumstances)
  • Employee discount program
  • Friendly work environment

 

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Vacancy posted 28 days ago
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