Branch Office Administrator

Branch Office Administrator

Overview

We are seeking a highly organized and customer-focused Branch Office Administrator to provide administrative, operational, and event coordination support for a remote sales office. This individual will play a key role in ensuring day-to-day office functions run efficiently while supporting sales leadership, coworkers, partners, customers, and corporate initiatives.

The ideal candidate is a proactive professional who can manage multiple priorities, work independently, maintain confidentiality, and deliver exceptional customer service in a fast-paced environment.

Key Responsibilities

Office Administration & Operations

• Serve as the primary administrative support resource for the local office.
• Maintain department files, marketing materials, and office records.
• Order and manage office supplies and company-branded promotional items.
• Process incoming and outgoing mail, shipments, and fax communications.
• Monitor office appearance and coordinate maintenance, repairs, and facility-related needs.
• Facilitate office seating changes and maintain the corporate office mapping tool.
• Maintain sick line processes and documentation.

Meeting & Event Coordination

• Coordinate customer, coworker, partner, and vendor meetings, events, workshops, and office functions.
• Schedule meeting spaces and arrange required equipment, materials, and hospitality services.
• Support Sales Quarterly Business Reviews (QBRs), leadership presentations, and related materials, including formatting, proofreading, assembling, and distribution.
• Assist with local office orientation activities for new coworkers.

Required Qualifications

Education

• High School Diploma or equivalent required.

Experience

• 35 years of administrative support, office administration, customer service, or related experience.
• Experience utilizing office technologies, multi-line phone systems, and online business tools.

Skills & Competencies

• Advanced proficiency with Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint).
• Strong organizational skills with exceptional attention to detail.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Demonstrated ability to work independently and anticipate business needs.
• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Effective problem-solving and follow-through abilities.
• Working knowledge of basic accounting processes and expense management.