VIP Client Success & Escalation Lead
Payoneer Inc.
Payoneer Inc. is seeking a dedicated account-management professional to act as the primary liaison for VIP clients. You will understand client goals, collaborate with multiple internal teams, and ensure smooth onboarding and ongoing support. You will proactively address issues and advocate for client needs, while identifying risks and opportunities to improve processes and secure renewals. This role emphasizes building long-term relationships, driving tailored solutions, and contributing to a #J-18808-Ljbffr Payoneer Inc.
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the VIP Client Success & Escalation Lead in Manila, UT vacancy
- ...implementations. You will manage full-cycle implementation projects, ensuring a smooth process for US-based clients. With at least two years of hands-on experience, you will lead project deliverables and collaborate with internal teams. Excellent communication skills and...Suggested
- ...experience. The ideal candidate will have over 8 years of experience in escalation management, a deep understanding of customer operations, and the ability to lead teams through change successfully. Join Payoneer and contribute to a diverse working environment. #J-1880...Suggested
- ...execution, and cross‑functional alignment. You will lead senior and junior Fastlane Escalation Specialists, ensure consistent delivery against SLAs,... ...structured 1:1s, feedback, and data‑driven reviews; build succession and bench strength. Foster high engagement,...SuggestedFull timeLocal areaWorldwide
- ...This critical role focuses on ensuring the financial health of clients through effective client management and strong organizational skills... ...needs internally, and conducting analysis to support client success. Candidates with a Bachelor's Degree in Business, Finance, or...Suggested
- ...a highly motivated and organized Cluster Lead for Vendor Operations to join our growing... ...with company standards.Act as the point of escalation for complex brand-related issues.... ...collaboratively to drive mutual growth and success.Responsible for category growth of FBS shop...Suggested
- ...receivables debt of the company, overseeing a global team based in Manila. The successful candidate will lead the collection of outstanding debts, ensure compliance with guidelines, and maintain client relationships. Applicants should have leadership experience in accounts...
- ...III plays a strategic role in leading multiple implementation teams... ..., and strategic execution of client onboarding initiatives. The... ...mentoring Team Leader IIs, managing escalations, and contributing to... ...Product, Engineering, and Client Success teams to drive end-to-end...
- ...change processes for existing and future clients and customer’s needs. Effectively... ...controlling. Own and manage issues and escalations (L2/L3) for critical customers. Act as... ...crew logistics process and execution. Lead and develop competencies of the senior colleagues...
- ...technical teams through Workday transformations, guiding implementation and operation. You will lead strategy, risk mitigation, and go‑live success across multiple client projects. You bring 5+ years of Workday HCM consulting, active HCM certification, and a proven track...Remote job
- Our Clients is looking for a Senior Audit Associate in Manila, Utah. You will manage complex audits and supervise... ..., preparing documentation, and identifying issues to escalate. Strong communication skills are essential for success in this role. #J-18808-Ljbffr Our Clients
- ...designated shift. This position will assist management with customer escalations and monitoring of critical processes. The Team Leader is... .... Attend internal and external calibration sessions and other client meetings. Perform administrative and other similar tasks, as...Immediate startShift work
Ubiquity-3
Manila, UT2 days ago - Shopee is seeking a KAM Lead in Manila to drive the growth and engagement of their external affiliate ecosystem. The successful candidate will lead a team focused on affiliate acquisition and partnerships, developing strategies to sustainably scale traffic and revenue....
- ...Report Accountant responsible for executing end-to-end Record-to-Report activities within the Finance Shared Service Centre. The successful applicant will ensure accurate and timely financial reporting while collaborating with various teams. The role includes guiding junior...
- Our Clients is seeking a Category Development Manager based in Manila to drive category growth through... ...and performance analysis. The role involves leading category direction, managing profitability, and ensuring successful execution of new product launches. The ideal candidate...
- ...quality and efficiency under tight deadlines. The ideal candidate has experience in custody operations, strong analytical and leadership skills, and will partner with stakeholders to enhance operational efficiency and client experience. #J-18808-Ljbffr JPMorgan Chase & Co.
- Our Clients is seeking an experienced Marketing Program Manager to oversee day-to-day coordination across content, creative, and campaign teams, ensuring timely and high‑quality delivery of marketing initiatives. The role drives operational excellence through program governance...
- Department OperationsLevelExperienced (Team Lead)LocationManilaThe Operation teams at Shopee covers the operational end-to-end process... ...the Customer Support team with call-outs to resolve customer escalations.Coordinate with agency coordinators to manage and support...
- We are looking for a KYC Senior Lead to own the end-to-end operational integrity of our Know Your Customer, Enhanced Due Diligence,... ...carries. Your Trust & Safety manager acts as the coordination and escalation layer with Compliance leadership, and you will be expected to...Odd job
- ...complex inter-system problems, design and deploy integrations, and lead workshops for AMS and Implementations projects. Strong WD... ...collaborate across regions, coordinate with stakeholders, and ensure successful integration solutions while maintaining high #J-18808-Ljbffr...Remote job
- ...Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Matter. As part of Mondelēz International... ...level agreements and metrics Relationship management with a client focus Problem solving and analytical skills Communicating...Relocation package
- Our Clients in Manila (BGC) seeks a Team Lead - NZ CMA & Pricing to manage end-to-end CMA and pricing operations for New Zealand, ensuring accurate accruals, timely settlements, and process compliance. This role leads a team and drives performance, process improvements,...Monday to FridayDay shift
- Job Summary The Team Lead - NZ CMA & Pricing manages end-to-end CMA and pricing operations for New Zealand, ensuring accurate accruals... ...Experience handling ANZ markets is a plus Location: BGC Work Setup: Onsite Schedule: Morning Shift, M-F #J-18808-Ljbffr Our ClientsDay shift
- ...candidate will have strong experience in customer support, coaching, and managing a team of at least 10. This position requires the ability to handle escalated calls and maintain confidentiality while ensuring team performance and development. #J-18808-Ljbffr Ubiquity-3
- ...I to join their Loan Servicing team. This role focuses on managing a portfolio of equipment finance loans, prioritizing high-touch client interactions, and ensuring accurate servicing within compliance frameworks. The ideal candidate will have a Bachelor’s degree and over...
- ...OverviewThe TP ICAP Group is a world leading provider of market... ...infrastructure.Our purpose is to provide clients with access to global... ...it may be necessary for the successful candidate to work on a shift... ...relationships, and acting as an escalation contact for lower tier...Work at officeLocal areaShift work
- [Philippines] Center Of Excellence Lead - Regional Supply Chain Operations (CoE Lead) Full-time Santen is a specialized company with... ...to maintain high levels of customer satisfaction, resolve escalated issues promptly, and implement service standards that align with...Full timeFlexible hours
- ...operational setup. You will build strong merchant relationships, drive growth through campaigns and assortment expansion, and collaborate with operations, marketing, and product teams to ensure merchant success. Fieldwork with merchants is expected. #J-18808-Ljbffr Shopee
- Our Clients is seeking a Group Audit Head to oversee the internal audit function across all business units in Manila, Utah. The role ensures effective governance and compliance, providing strategic audit direction to support business objectives. The ideal candidate will...
- ...assigned tasks within agreed timelines, escalating issues or delays in a timely manner and... ...progressionAbout us and our teamsDeutsche Bank is the leading German bank with strong European roots... ....Together we share and celebrate the successes of our people. Together we are Deutsche...Local areaFlexible hours
- ...Mon-Friday Role Overview The Group Audit Head is responsible for leading and overseeing the organization’s internal audit function... ...controls, and risk-based auditing Exposure to IT audit, cybersecurity, or automation audit is an advantage #J-18808-Ljbffr Our Clients
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to VIP Client Success & Escalation Lead. Be the first to apply!
