Homecare Scheduling Coordinator
$26 - $28 per hourReliance Staffing Inc
Job Description
Job Description
Salary Range: Range of $26-$28 per hour (Depending on experience)
Location: Brooklyn, NY 11214
Responsibilities:
- Coordinate and schedule home care services based on clients’ needs, preferences, and caregiver availability.
- Assign caregivers based on skills, client compatibility, and availability, ensuring consistent and long-term placements.
- Manage a high volume of incoming calls, addressing inquiries and resolving issues promptly.
- Adapt quickly to scheduling changes caused by callouts, emergencies, or updated client needs.
- Maintain accurate and up-to-date scheduling records using HHAeXchange.
- Perform daily attendance tracking and follow up on EVV submissions or caregiver timesheets.
- Review and document temporary orders daily.
- Call existing patients monthly and document communication using internal templates.
- Mediate between caregivers, clients, and healthcare professionals to ensure clear communication and efficient service delivery.
- Provide general administrative support including answering phones, updating reports, and maintaining.
Requirements:
- Experience in home care scheduling
- Experience with HHAeXchange
- Excellent phone etiquette and communication skills
- Bilingual (Spanish or Creole)
Benefits:
- Medical (BCBS)
- Dental, Vision, Life Insurance, STD, LTD, etc,
- 401(k) Savings Plan with Company Match
- Paid Time Off: 10 PTO days, 2 floating holidays, paid and unpaid sick time
Vacancy posted 3 days ago
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