Senior Member Service Representative

Job Description

Job Description

Description:

Join People Driven Credit Union as a Full Time Senior Member Service Representative in our Warren branch and be a pivotal part of a dynamic team that champions exceptional service. You will have the opportunity to work onsite, fostering a collaborative culture where your passion for helping others can shine. Engage directly with members, empowering them to achieve their financial goals through tailored solutions. Your role will directly impact our community, driving positive change and enhancing member relationships.

Why join People Driven Credit Union?

• Employer paid medical, dental and vision for you and a low cost to add family members!
• Additional benefits including an employer sponsored 40lK program, vacation and personal time off!
• Federal holidays off with pay!
• A wellness program including fitness and wellbeing program reimbursements!
• To learn more about PDCU go to our website at

Your day to day as a Senior Member Service Representative:

As a Senior Member Service Representative at People Driven Credit Union you will be the friendly face that greets our valued members, setting the tone for exceptional service. Your role will encompass a variety of responsibilities, including handling teller transactions with precision and efficiency, as well as opening and closing accounts to meet our members' needs. You will have the opportunity to make meaningful connections by identifying and referring products and loan options that align with their financial goals. Your expertise will not only help members navigate their banking experience but also empower them to make informed decisions regarding their finances, all while fostering a welcoming environment where they feel valued and respected.

As a forward-thinking organization, we encourage innovative ideas that can elevate service standards, making every day an exciting challenge. Take the next step in your career and become a vital leader in delivering excellence and fostering a customer-centric environment. Apply today!

To excel as a Senior Member Service Representative, a combination of interpersonal and technical skills is essential.

• A minimum of one year of previous banking experience is required, providing you with the foundational knowledge of financial services.
• Strong communication skills are vital, as you will be interacting with a diverse member base, addressing their inquiries, and providing tailored solutions.
• Attention to detail is crucial when handling teller transactions and managing account openings and closings.
• Proficiency with banking software and tools is necessary to ensure efficiency and accuracy in all transactions.