Account Manager

Account ManagerLocation: Harleysville, PA 19438 (Hybrid)At Accupac, we are Makers. From formulation to manufacturing, we serve the most trusted brands in the beauty and personal care industries with a wide range of cosmetics, over-the-counter, and medical devices across skincare, haircare, oral care, and healthcare products.But beyond that, we make a difference. We make a difference in the lives of our people, we make a difference in the community around us, and we make a difference in the health of our planet for a better, brighter, more beautiful future for all.We value relationship-driven professionals who understand the unique needs of clients in the personal care space. As a Sales Representative, you'll manage and grow key accounts while delivering exceptional service and uncovering new opportunities within our existing customer base. If you're passionate about client success and thrive in a fast-paced, collaborative environment, we want to hear from you.What We Offer:Competitive PayMedical, Dental, and Vision insuranceHealth Savings AccountLife Insurance with Optional Supplemental PlanPet InsuranceShort-Term Paid Disability401(k) Retirement Plan with Vested Company Match ContributionPaid Time Off (PTO)10 Paid HolidaysHealth Advocacy ProgramsWhat You'll Do:Serve as the primary contact for a portfolio of personal care and healthcare client accountsDevelop in-depth knowledge of each client's products, brands, and business strategiesCollaborate cross-functionally with internal teams (R&D, Quality, Operations, Supply Chain) to ensure timely project execution and deliveryConduct recurring account reviews, share performance metrics, and propose solutions or service enhancementsIdentify organic growth opportunities including new product introductions, expanded services, or additional SKUsMonitor client satisfaction and respond quickly to questions or concernsMaintain accurate CRM records including account status, forecasts, and sales pipeline updatesCollaborate with internal teams on demand planning, forecasting, and business development strategiesStay current on industry trends, market shifts, and competitor activityWhat We're Looking For:Education & ExperienceBachelor's Degree in Business, Marketing, Chemistry, or a related field preferred5–7 years of experience in account management or client services within a CDMO, CMO, pharmaceutical, or personal care manufacturing environmentSkills & Competencies:Strong understanding of personal care product lifecycles and manufacturing processesExcellent communication, relationship management, and organizational skillsAbility to manage multiple accounts and projects in a deadline-driven settingFamiliarity with CRM systems (e.g., Salesforce) and Microsoft Office toolsDetail-oriented and solution-focused with a proactive mindsetPrior experience in CDMO or CPG manufacturing preferredKnowledge of FDA, ISO, and GMP standards in personal care preferredReady to Apply? Join us at Accupac and become part of a company that values your skills and dedication. Apply today!