Medical Receptionist

Job Description

Job Description

Medical Receptionist – Dermatology We are seeking a friendly, organized, and professional Medical Receptionist for a busy Dermatologyoffice. This role is ideal for someone with front desk experience in a high-volume medical setting who enjoys working with patients, families, and clinical staff in a fast-paced environment (200 + patients daily) . Responsibilities: Greet patients and families warmly and manage front desk operations in a professional manner. Check patients in and out, verify demographics, and update insurance and registration information. Schedule and confirm appointments using an EMR and practice management system. Answer and route incoming calls, respond to patient inquiries, and provide excellent customer service. Assist with referral coordination, patient forms, and general administrative support as needed. Maintain accurate records, handle confidential information, and ensure HIPAA compliance. Support smooth patient flow by communicating with clinical staff and assisting with day-to-day office needs. Keep the reception area clean, organized, and welcoming for pediatric patients and families. Please note that shift times are 8:30 AM – 5:00 PM; however, times may vary based on a rotating schedule. The rotation includes the following shifts: 7:30 AM – 4:00 PM 8:00 AM – 4:30 PM 8:30 AM – 5:00 PM Please be aware that shifts may extend beyond the scheduled end time depending on when the last patient leaves. Qualifications: Graduate of an accredited Medical Office Administration program preferred 1–2 years of experience as a Medical Receptionist in a high-volume physician practice. Proficiency with EMR and practice management systems. Knowledge of medical terminology. Strong customer-service, communication, and organizational skills. Ability to multitask, stay detail-oriented, and work well in a fast-paced environment. Prior experience in a medical office setting preferred. High school diploma or equivalent