Technical Support Specialist (Engineer Systems 3)
HII Mission Technologies division
Technical Support Specialist (Engineer Systems 3) - 30601 This position is located onsite at the Navy Warfare Development Center, Norfolk Naval Station, supporting both the Maritime Operations Center – Exercise Support Team (MOC‑EST) and Naval Surface Warfare Center – Corona (NSWC‑Corona) in delivering Navy LVC training across all assigned Areas of Responsibility (AORs). The selected candidate will assist with the planning, design, and execution of Operational‑level Fleet Synthetic Training (FST‑O) events for Fleet and task force staffs, including reserve personnel. The LVC Lead will also provide support for onsite and distributed training events at other Norfolk, VA locations as required. What You Will Do: Ensure the NCTE sustainment team and event support personnel are equipped with valid standard configurations for all assigned and integrated trainers and training capabilities participating in the event. Have a valid NCTE Coalition network (NATO, JPN, or FVEY) activation for partner nation training capabilities that exist on one of the Coalition training enclaves. Monitor service disruption notices for planned service or connection outages that would negatively impact the training event. In the case of conflicts, coordinate with the operational event lead, service disruption coordinator, and or networks support personnel to mitigate or (when possible) adjust the dates of the conflict. Coordinate, via collaboration, with the engineering team for the assignment of any engineering resources required to support the event or engineering reach back support. Annotate additional travel hours and total daily work hours required by technical resources and provide this information to the site manager for inclusion in the official manning plan. Coordinate with the event technical lead to identify the training architecture hardware/assets that directly support the training event in order to prevent detrimental impact from system updates and reboots during an event or exercise. Ensure the request has been implemented prior to event start. Troubleshoot LVC system related issues and ensure training event system interfaces are configured in accordance with documented interface standards. Report technical casualties or disruptions in accordance with NCTE procedures and processes. When unable to resolve issues, coordinate for elevated engineering support. Collaborate with the event technical lead for the training event mission requirements and collaborate with engineering as necessary to ensure these event requirements are met. Develop event-specific diagrams using established integrated capabilities as documented in the NCTE processes and procedures as well as any other event specific information provided by the event technical lead or as advised by engineering (e.g. project notes, planning conference minutes, etc.). Determine the integration status of all required trainers and training capabilities for the event. Ensure the event technical lead is aware of applicable training system capabilities and limitations - as well as any other related modeling and simulation issues - in the months or weeks leading up to the exercise. What You Must Have: 5 years relevant experience with Bachelors in related field; 3 years relevant experience with Masters in related field; 0 years experience with PhD or Juris Doctorate in related field; or High School Diploma or equivalent and 9 years relevant experience. Candidate must be familiar with Linux (command line) and Windows operating systems. Candidate must have a current CompTIA Security + certification. Candidate must have technical leadership ability. During LVC event execution, must be able to address technical issues by understanding which engineering domain problems belong to and then engage engineers from the appropriate domains to resolve issues. Candidate must have excellent written and verbal communication skills and be comfortable communicating at various levels of the organization. Candidate must have knowledge of distributed simulation protocols such as High Level Architecture (HLA) and Distributed Interactive Simulation (DIS). Candidate must have familiarity with networking concepts, architectures, and protocols such as TCP/IP and UDP. Candidate must be familiar with MS Office. Candidate must be a U.S. Citizen. Candidate must have an Active Secret Clearance (with potential upgrade to Top Secret). Bonus Points For Having! Experience with MS Visio software to produce technical architecture drawings. Knowledge of Navy C4I tactical systems such as Link 16 and GCCS. Experience working with Navy systems and/or commands. Physical Requirements: Office, industrial, or shipboard environment. Capable of climbing ladders and tolerating confined spaces and extreme temperature variances. Lifting and moving materials may be required. HII Mission Technologies division
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