Administrative Assistant
APS Health Care PR
Job Description
Job Description
Resumen del puesto:
El Asistente Administrativo recibe y enruta las llamadas entrantes, saluda a los visitantes, mantiene el registro de visitantes y tarjetas de identificación y proporciona información general y asistencia al público. Esta persona clave recibe el correo entrante y ayuda en la preparación y distribución de materiales de la empresa. El Asistente Administrativo realiza funciones rutinarias de apoyo de oficina, incluyendo procesamiento de textos y archivo. Este empleado no es responsable de realizar ninguna actividad de revisión de UM que requiera la interpretación de información clínica.
Funciones Esenciales:
- Realiza actividades de apoyo administrativo y de oficina para múltiples supervisores, tales como entrada de datos, procesamiento de textos, creación de hojas de cálculo, informes y presentaciones, y/o archivo.
- Recibe y filtra todas las llamadas entrantes y canaliza las llamadas al personal adecuado.
- Saluda con prontitud a los clientes internos y externos, manteniendo el registro de visitantes y la preparación de tarjetas de identificación.
- Proporciona información general y orientación a las personas que llaman y a los visitantes.
- Recibe el correo entrante y distribuye los documentos adecuadamente.
- Coordina el correo y los paquetes salientes, garantizando una entrega eficaz y puntual.
- Proporciona apoyo administrativo al personal de la organización, como procesamiento de textos, fax, fotocopias, introducción de datos y envío de correspondencia. Realiza pedidos de material de oficina y gestiona servicios de equipamiento empresarial con otros proveedores relacionados con las instalaciones, según sea necesario.
- El uso de datos clínicos se limita a: Realización de la revisión de la solicitud de servicio para comprobar que la información es completa; Recopilación y transferencia de datos no clínicos; y Adquisición de datos clínicos estructurados; y Actividades que no requieren la evaluación o interpretación de información clínica.
- Cumple todas las directrices establecidas por los Centros de Medicare y Medicaid (CMS) y las directrices establecidas por otros organismos reguladores, cuando proceda.
- Además, todas las demás tareas asignadas por el gerente y/o el supervisor.
Formación:
- Asociado en Secretarial o experiencia equivalente preferiblemente.
- High School
Experiencia:
- Mínimo 2 años de experiencia en puesto de asistente administrativo o similar; experiencia en atención al cliente en centro de llamadas.
Conocimientos:
- Conocimientos en facturación médica, preferiblemente en el ámbito sanitario.
- La experiencia con ordenadores personales debe incluir el trabajo con Microsoft Word, Excel, Power Point y Outlook a nivel intermedio como mínimo.
Vacancy posted 13 days ago
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