Debt Collection Specialist

Job Description

Job Description

Debt Collection Specialist – Remote

MBA CONSULT US LLC is seeking a motivated and professional Debt Collection Specialist to join our growing remote team. This is an excellent opportunity for someone who thrives in a fast-paced environment, has strong communication skills, and is committed to achieving results while maintaining respectful and positive customer relationships.

Working Hours

Tuesday to Saturday
12:00 noon – 20:00 ( Eastern Time Zone)

Salary
Up to $22 per hour , depending on experience and qualifications.

Key Responsibilities

• Manage and resolve outstanding debt accounts through professional communication.
• Negotiate payment arrangements and settlements to maximise recoveries.
• Maintain accurate records of all customer interactions and account activity.
• Conduct skip tracing to locate customers and ensure timely follow-up.
• Work closely with colleagues to improve collection strategies and performance.
• Ensure full compliance with federal and state debt collection regulations.
• Deliver excellent customer service during challenging conversations.
• Prepare reports on collection performance and account progress.

Requirements

• Previous experience in debt collection, collections, or a related field preferred.

• Strong negotiation and communication skills.

• Ability to handle sensitive situations professionally and with empathy.

• Knowledge of FDCPA regulations is an advantage.

• Good computer skills, including Microsoft Office and collection software.

• Strong attention to detail and organisational skills.

• Ability to work independently while contributing to a team environment.

• High school diploma or equivalent (additional education is a plus).

About Us

MBA CONSULT US LLC has been a trusted provider of debt recovery solutions for over a decade, serving clients in South Carolina and beyond. We are committed to ethical practices, excellent service, and creating a positive working environment where employees feel valued, supported, and empowered.

If you are driven, professional, and ready to join a growing company, we would love to hear from you.