Business Operations Manager

SkillBridge Business Operations & Compliance ManagerLocation: Rochester, NYSchedule: Monday – Friday, 8 am - 4 pmPosition Type: Full-time, SkillBridgeSkillBridge Duration: 12–16 weeksTraining Model: On-the-Job Training (OJT) with structured mentorshipLivingston Associates is a mission-driven consulting and workforce solutions firm that partners with organizations to strengthen operations, talent development, and community impact. Through our strong commitment to supporting transitioning service members, Livingston Associates proudly participates in the Department of Defense SkillBridge Program, providing active-duty military personnel with meaningful civilian work experience and career pathways as they prepare for life after service.Position SummaryThis SkillBridge opportunity is designed for transitioning service members seeking hands-on experience in business operations and client-facing compliance. The Business Operations & Compliance Manager plays a dual role: supporting the organization's financial administration while conducting client site visits to ensure service delivery meets safety and regulatory standards. This is a unique opportunity to apply military experience in logistics, operations, or safety management within a dynamic, mission-driven civilian organization. The position offers a strong pathway to leadership in business operations, compliance, or risk management following successful completion of the internship.Key ResponsibilitiesMaintain accurate financial records using QuickBooks Online, including accounts payable, receivable, and journal entries.Prepare and issue client invoices, monitor receivables, and follow up on outstanding accounts.Reconcile bank statements and assist with monthly financial reporting.Support payroll processes, employee time tracking, and expense reconciliation.Assist with audit preparation and ensure proper financial documentation is maintained.Recommend and implement improvements to financial and administrative workflows.Conduct on-site safety and risk assessments at client locations to ensure service delivery aligns with safety regulations and quality standards.Monitor staff adherence to client-specific protocols and contract compliance requirements.Serve as a liaison with clients on matters of safety, risk mitigation, and incident response.Document findings and prepare compliance reports for both internal and client-facing use.Support investigations of safety-related incidents at client sites and help implement corrective actions.Assist in developing and delivering client-facing safety education materials and compliance checklists.Stay informed on industry-specific safety standards and communicate relevant updates that may impact client operations or field service delivery.QualificationsCurrently serving in the U.S. Military and approved for participation in the DoD SkillBridge Program.Associate's or Bachelor's degree (or military-equivalent experience) in: Accounting, Business Management, and/or FinanceExperience using QuickBooks or similar accounting platforms.Proficiency in Microsoft Office Suite, particularly Excel.Strong communication skills and ability to work across teams and client sites.Comfortable managing both administrative tasks and field-based responsibilities.Preferred QualificationsBackground in construction, industrial safety, or field operations (e.g., Safety NCO, Facilities Manager, Logistics Supervisor).Familiarity with OSHA standards, client contract compliance, and incident response procedures.Safety certifications such as OSHA 10/30, CPR/First Aid, or equivalent military safety training.Experience engaging with external stakeholders or clients on compliance or risk management topics.Career TrackThis position is designed to provide the experience and mentorship needed to transition into civilian leadership roles such as:Business Operations ManagerDirector of Safety & ComplianceController or Finance ManagerRisk & Compliance OfficerParticipants may be considered for paid employment upon successful completion of the SkillBridge internship, based on performance and organizational fit.Anticipated Salary: $70,000 - $80,000 annually (based on performance and skills obtained)Benefits: health care, 401K, and paid time off