Lead Product Experience Strategist Charlotte, NC Hybrid (3 days/week onsite)
Openkyber
Duration: 12 Months plus
Experience: 10+ years total; 7 10+ years relevant experience
Please share your updated resume with me at View email address on us.fitly.work
Role OverviewWe are looking for a Lead Product Experience Strategist to lead Product Discovery and Product Strategy initiatives. The candidate will identify business problems, conduct discovery and validation, generate evidence-based insights, and influence product and investment decisions before engineering development begins.
Mandatory Skills & Experience- 7 10+ years of experience in Product Strategy, Product Discovery, Service Design, Experience Strategy, Innovation Consulting, or Enterprise Product
- Strong hands-on experience with Product Discovery and Opportunity Assessment
- Proven ability to influence product direction before development begins
- Ability to translate ambiguous business problems into structured discovery and validation plans
- Experience identifying assumptions, knowledge gaps, risks, and investment-readiness criteria
- Strong experience in customer discovery, interviews, workflow analysis, workshops, co-creation, and validation
- Ability to quantify business outcomes, ROI, cost savings, time savings, adoption, quality improvements, and risk reduction
- Strong systems thinking across people, processes, technology, and data.
- Excellent stakeholder management, executive communication, and workshop facilitation
- Proven ability to collaborate with Product, Engineering, Operations, and Leadership teams.
- Strong strategic thinking with the ability to make Go / Pivot / Pause / Stop recommendations based on evidence
- Preferred Enterprise SaaS or complex enterprise product experience.
- Experience in Retail/CPG, Manufacturing, Healthcare, or Workplace Services
- Experience establishing or scaling Product Discovery capabilities
- Experience with AI-enabled product experiences and AI-assisted research/planning.
- Competitive analysis and market discovery experience.
For applications and inquiries, contact:View email address on us.fitly.work
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