Receptionist / Administrative Assistant

Receptionist & Administrative Assistant

Receptionist & Administrative Assistant Job Summary Overview & Objective The role is the first point of contact for clients, vendors, and partners, supporting daily office operations, and assisting the sales and production teams for a Granite & Stone Countertops company. The ideal candidate is an organized, personable multi-tasker who can ensure a smooth and professional experience.

Key Responsibilities Front Desk & Customer Service: Welcome visitors, answer calls and emails, direct inquiries, provide basic information on products and services, and maintain a professional front office.

Administrative Support: Assist with scheduling appointments (templating and installation), enter job details into the CRM, prepare and organize job files, support the sales team with drawings and quotes, and manage mail/deliveries.

Office Coordination: Ensure smooth communication between internal teams (sales, fabrication, installation) and help track project progress.

Customer Experience: Greet walk-in clients, guide them to salespeople, and assist with sign-ins and forms to provide a positive experience.

Qualifications & Application Requirements Experience in reception, administrative support, or customer service. Strong communication and interpersonal skills. Highly organized with excellent attention to detail. Comfortable multitasking and managing a busy front desk. Basic computer skills (email, scheduling, CRM or office software). Professional, friendly, and reliable. Experience in construction, design, or home improvement is a plus (training provided). Application Requirements: A complete application will require the submission of a Resume and a list of Job References.

Work Environment & Schedule On-site position at the showroom/office. Regular interaction with clients, contractors, and internal teams. Full-time schedule with consistent hours.