Account Manager, Senior

Senior Account Manager

Location: Auburn Hills, MI (Propulsion Technical Center) 3800 Automation Ave, Auburn Hills, MI 48326

BorgWarner is a global product leader in delivering innovative and sustainable mobility solutions. We are a company of innovators and independent thinkers that brings together talented employees, meaningful work and amazing technology in a unique environment. At BorgWarner, we constantly work towards our vision of a clean and energy-efficient world.

BorgWarner promotes and nurtures a diverse and inclusive environment, honors integrity, strives for excellence, commits to responsibility for our communities and the environment, and builds on the power of collaboration. We believe the health and safety of our employees are a top priority.

We manage talent as seriously as we manage our businesses and encourage you to learn about our proud history, strong culture, technologies, and vision for the future. We offer positions locally and globally with over 80 locations in 19 countries.

If this position energizes you and you feel you can help us achieve our mission and vision, you are invited to submit an application for consideration. You may see the list of requirements and feel you do not meet all of them. However, remember that BorgWarner thinks differently. If your qualifications align with the majority of those outlined in this job description, we encourage you to apply and share your experience and skills with us.

Job Purpose

The Senior Account Manager has overall commercial responsibility for one or more of the Account's customers. Works with Engineering and Manufacturing Operations to create and implement strategies for maximizing current business and obtaining new business at the assigned OEM(s). Takes a leadership role in coordination of new business quotations.

Key Responsibilities

• Represents the business unit in a professional, positive manner.
• Develops (with input from cross-functional teams) and deploys comprehensive customer strategies that improve the profitability and growth.
• Articulates a clear understanding of our market share, competitive position, and profitability at each assigned account.
• Works in conjunction with sales management to deploy comprehensive pricing strategies which are market driven, based on value provided by the customer and competitive alternatives.
• Develops and deploys the customer interface strategy (points of contact, frequency) and builds strong rapport with key decision makers, developing coaches and sponsors as necessary.
• Develops proactive new business opportunity (NBO) plans, tracking and recording progress toward sales objectives.
• Responsible for driving/leading the acquisition plan, delivering and executing the plan.
• Monitors market dynamics, including customer and competitor developments and funnels relevant information to the appropriate sales management for consolidation in our market sensing process.
• Takes ownership of total customer satisfaction, monitoring our performance on key supplier metrics and pursuing corrective action plans as appropriate.
• Develops sales forecasts for use in the LRP and monitors market trends throughout the year for use in monthly forecast adjustments.
• Complies with contract review procedures and BW commercial policies.
• Represents the business unit in a professional, positive manner.
• Provides global coordination on customer issues where required.
• Shares and seeks information outside of his/her BU.

What We Are Looking For

Education/Qualifications

• Bachelor's Degree (technical preferred)
• Minimum 6 years' experience
• Preferred experience in Sales Account Management or customer-facing role

Core Competencies

• Customer Focus
• Functional Technical Skills
• Conflict Management
• Drive for Results
• Process Management
• Technical Learning
• Motivating Others
• Strategic Agility

What We Believe

• Inclusion - We value diversity in people, ideas, and experiences.
• Integrity - We believe in transparency, authenticity, and depend on each other to deliver what we promise.
• Excellence - We contribute to our developments by seeking knowledge and sharing information.
• Responsibility - We care about our local communities and the global environment.
• Collaboration - We are one BorgWarner.

This position will adhere to Global Star Safety Program, including safety rules, practices and training as outlined in the BorgWarner PTC Safety Policy Manual, which includes the use of equipment, protective devices, or clothing that the employer requires. This individual will work in manners that stress the importance of preventing accidents and illnesses. He/she must take every precaution reasonable in the given circumstance for the protection of themselves and coworkers. In addition, he/she is responsible for reporting all injuries and/or possible dangerous situations, incidents, or occurrences to the immediate supervisor.

BorgWarner does provide sponsorship for employment visa status based on business need. However, for this role, applicants must be currently authorized to work in the United States on a full-time basis.

Please note that BorgWarner and any of its affiliated companies does not seek or accept unsolicited resumes or offers from third party recruiters or staffing agencies associated with any published or unpublished employment opportunities. Any unsolicited information sent to BorgWarner will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have the authority to engage or authorize recruiting services, which must be agreed upon before the unsolicited resume or offer is received.

Join the company that is creating solutions that support a cleaner, more energy-efficient world. For more information about BorgWarner, please visit

Salary Range: $107,600 - $147,950