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Billing Representative

$17 - $23 per hour
Full-time

Quest Diagnostics

Description

Billing Representative - Monday to Friday 8:00 AM to 5:00 PM Pacific

Pay range: $17.20 - $23/ hour

Salary offers are based on a wide range of factors including relevant skills training experience education and where applicable certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy happy lives. Our pay and benefit plans have been designed to promote employee health in all respects physical financial and developmental. Depending on whether it is a part-time or full-time position some of the benefits offered may include:
Day 1 Medical supplemental health dental & vision for FT employees who work 30 hours
Best-in-class well-being programs
Annual no-cost health assessment program Blueprint for Wellness
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 MyDay off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance plus buy-up option
Flexible Spending Accounts
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities
and so much more!

In an environment where the patient is at the center of everything that we do the individuals in this position typically reconcile medical claims for the purpose of collecting revenue for the organization. They work with patient client and/or third-party insurance bills and may work on one or more of these processes on a daily basis.

Responsibilities
  • Focused efforts on increasing cash and reducing bad debt.
  • Apply payments and denials to third party carriers in all media types.
  • Interpret Explanation of Benefits for appropriate follow-up action.
  • Complete refunds/adjustments to customers accounts while providing necessary back-up information in order to maintain accuracy.
  • Contact third party carriers to follow up on denied and unresponded claims.
  • Analyze and apply denials process and review claims.
  • Perform screen scrapes.
  • Evaluate and respond to all aspects of written billing inquiries from the patient or their representative in order to resolve billing issues.
  • Handle patient indigency and bankruptcy claims.
  • Make have contact with insurance carriers clients patients and/or other outside sources.
  • Regular research involving both the web andbilling systems.
  • May be a certified Medical Coder and/or involved with medical coding.
  • Maintain Compliance and HIPAA standards at all times Meet or exceed daily production standards Meet or exceed daily qualitystandards.
  • Ability to work on various other projects asneeded.
  • Ability to work overtime as needed based on departmental needs.

Qualifications

Requirements:

  • At least one year of relevant experience and/completion of medical administration course.
  • Medical terminology knowledge
  • Must be able to key 55 WPM with 95% accuracy
  • Meet established production and quality standards
  • Familiarity with computer and Windows PC applications which includes the ability to navigateand learn new and complex computer system applications and basic IT troubleshooting.

Preferred Experience:

  • 1-3 years of experience in A/R Billing Customer Service insurance or healthcare preferred.
  • Understands multiple billing requirements across varies payers and states.

Skills:

  • Ability to work well with a fast-paced team and environment.

  • Ability to adapt to changes.

  • Ability to have excellent communication skills both verbal and written.

  • Ability to multi-task.

  • PC Skills with specific proficiency in Excel and data entry
  • Basic math skills
  • Good organizational skills.
  • Ability to work independently and as part of a team.

Education

High School Diploma or Equivalent (Required)

Languages

English (Required)

Required Experience:

Unclear Seniority

Vacancy posted 12 days ago
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