Administrative Assistant

Description

We are looking for a "right-hand" person who loves organizing chaos. You'll start by mastering our day-to-day operations and processes, with a clear performance-based trajectory to becoming our full-time Operations Manager as you build and lead our office systems.

$55,000-$70,000/yr DOE • Full-Time • On-Site (77058)

Run the engine room of a growing custom pool builder.

Pool Envy Designs builds high-end custom pools across the Houston area. We're a small, sharp team with a high bar and real momentum - and we're looking for the person who keeps it all running behind the scenes.

This isn't a phone-answering, paper-shuffling job. You'll be the owner's right hand and the customer's first point of contact - the one who makes sure nothing falls through the cracks between the sale and the finished pool. If you are the kind of person who hunts for inefficiencies, fixes broken processes without being asked, and takes full ownership of outcomes, we want to talk to you. This is an "owner-mindset" role.

How To Apply

Include your answer to this in your application or cover letter: tell us about a specific time you identified a "hidden" problem in a previous role, how you took ownership to fix it, and the impact it had on the business.

Responsibilities

• Be the face of our business - you will own our phone lines and calendar, ensuring every call is answered and all client consultations and design appointments are scheduled efficiently
• Run materials-selection appointments and help customers through HOA applications and paperwork
• Own follow-up - chase down leads, respond to Google reviews, keep our reputation sharp
• Keep our records clean - maintain job records, documents, and photos in JobTread (our hub)
• Own and optimize office operations - proactively identify bottlenecks in scheduling, invoicing, or supply management, and implement solutions to streamline them
• Anticipate project roadblocks - identify potential issues in the pipeline before they reach the customer and spearhead the resolution.

Qualifications

• You've run a small business or construction/trades office before
• You're ridiculously organized and detail-driven - things are right the first time
• You're great with people, in person and on the phone
• You're comfortable with software and pick up new tools fast
• You take ownership and don't need to be chased
• You don't just follow a process; you challenge and improve it
• You treat the business as if it were your own; if you see a problem, you don't wait for permission to fix it

Bonus Points
• Experience with JobTread
• Construction, home-services, or pool-industry background
• Light bookkeeping experience (QuickBooks or similar)