Senior Partner Solutions Architect

Role Description

The Senior Partner Solutions Architect is a strategic technical leader responsible for driving the successful integration of partners onto the Remote platform. This role acts as the primary technical bridge between our products and our partners' needs, owning the technical relationship from pre-sales qualification through to post-sales implementation and scaling. The ideal candidate will combine deep API and integration expertise with strong consultative skills to design and deliver high-value solutions that accelerate partner-driven revenue and expand Remote’s ecosystem.

Qualifications

• Understanding of API architectures, including the ability to evaluate and design integrations using REST and SOAP based on business and technical requirements.
• Expertise in real-time communication patterns, with the ability to determine when to use Webhooks versus WebSockets for scalable partner integrations.
• Knowledge of modern authentication and authorization frameworks, including OAuth 2.0 grant types (Authorization Code, PKCE, Client Credentials, etc.) and best practices for secure API access.
• Proven ability in rapid prototyping, technical troubleshooting, and leading complex integration projects from discovery to launch.
• Exceptional communication and stakeholder management skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
• Experience creating high-quality technical documentation, training materials, and enablement resources.
• Proficiency with modern sales and development tools, including Salesforce and generative AI platforms for accelerating content creation, code review, and analysis.
• Writes and speaks fluent English.
• It's not required to have experience working remotely, but considered a plus.

Requirements

• Lead the technical sales cycle for strategic partnerships, conducting discovery sessions, delivering tailored API-focused product demonstrations, and designing robust integration solutions.
• Scope, plan, and lead the delivery of technical proof-of-concept (POC) projects, serving as the technical lead on partner calls and projects.
• Act as the primary technical advisor for partners, helping triage critical integration issues and providing expert guidance in scoping, planning, and implementation to ensure successful adoption and long-term success.
• Develop and maintain a comprehensive library of technical enablement materials, including implementation guides, best practice documents, and technical readmes for both partners and internal teams.
• Create and improve scalable resources, such as the open-source "Remote API Demo" application, to enhance partner engagement and streamline the sales process.
• Serve as a subject matter expert on Remote’s API and integration capabilities, providing internal training and acting as an onboarding buddy to scale the collective expertise of the Solutions Architect team.
• Act as a key technical liaison between partners, sales, product, and engineering teams to ensure tight alignment on Remote Embedded product roadmaps and technical deliverables.
• Translate partner and customer requirements into detailed product requirements and business requirements, identifying product gaps and advocating for enhancements based on market feedback.
• Contribute to the continuous improvement of the Solutions Architect function by refining processes, introducing new tools, and providing strategic input on team growth.

Benefits

• Work from anywhere.
• Flexible paid time off.
• Flexible working hours (we are async).
• 16 weeks paid parental leave.
• Mental health support services.
• Stock options.
• Learning budget.
• Home office budget & IT equipment.
• Budget for local in-person social events or co-working spaces.