Market Manager

Market Manager

As a Market Manager you will act as an ambassador for Oakley with the aim to educate and push the boundaries of what is possible through elevating performance of the stores within a given Market. As a business leader within Oakley Retail, you will support the Market to succeed on all key objectives and will lead the team to exceptional business performance through customer experience, talent management and development, and execute flawless retail operations and brand standards.

Major duties and responsibilities include leading and inspiring a Market of up to 10 Store while also being responsible for meeting company objectives within their Home Store. You will develop and implement strategies to maximize sales, meet/exceed goals and objectives, promote a training and learning environment that encourages exceptional customer interactions through the flawless delivery of the Oakley customer experience, and keep the customer at the core when building strategic plans in partnership with the Regional Manager to achieve business outcomes.

You will create an environment of shared wins through coaching, developing, mentoring, and inspiring the team to enhance store performance and achieve goals. You will manage store staffing levels by networking, recruiting, and hiring top talent to deliver the brand experience. You will inspire team growth through individual development plans to promote an environment of accountability through performance management. You will create a fun, inspiring, and inclusive environment that reflects the brand culture. You will continually coach and develop the store teams to ensure consistent and impeccable execution of current brand initiatives. You will leverage customer feedback to coach others to further enhance the customer experience. You will set expectations, monitor and measure performance. You will hold the team accountable for achieving results, including operational process and procedures in partnership with the Regional Manager.

Travel: 90% (in market and supporting greater region as needed)

Basic qualifications include a Bachelor's degree or equivalent experience, 3+ years of previous multi-unit leadership experience managing sales, P&L, inventory, operations and customer service, a flexible schedule and the hours necessary to open and/or close the store, including nights, weekends and holidays, a proven track record of selecting high-performing talent and ability to develop compelling development plans, ability to be an ambassador and protect the integrity of Oakley, strong product knowledge, curiosity about new merchandise and fashion trends, and ability to motivate, coach, and inspire others.

Preferred qualifications include previous multi-unit retail experience.