Business Development Manager (Sunrise Ford of North Hollywood)

Business Development Center (BDC) Manager Sunrise Ford of North Hollywood Job Details $90,000 - $150,000+ annually Sign-On Bonus Available for the Right Candidate You know how to drive traffic, create urgency, and turn opportunities into appointments that actually show and sell. You don’t wait for business to happen. You build process, coach teams, attack leads, and maximize every opportunity coming into the dealership. Go Auto is looking for a high-performing BDC Manager to lead and grow the Sales and Service BDC operation at Sunrise Ford of North Hollywood. This is not an entry‑level coordinator role. We want a proven operator with strong automotive sales experience who can quarterback the entire customer communication process and help drive serious growth. This role has huge upside. The right person will have the opportunity to build and lead a larger BDC team as the department grows. What You’ll Be Doing Lead inbound and outbound sales and service lead activity Drive appointment setting, show rates, sold appointments, and service retention Build follow‑up processes that create urgency and accountability Work directly with Sales and Service leadership to maximize every customer opportunity Monitor lead response times, CRM activity, missed opportunities, and conversion metrics Coach and support advisors and sales teams on lead handling and customer communication Continuously improve processes, scripts, campaigns, and customer touchpoints Identify new opportunities to increase traffic and revenue across the dealership What We’re Looking For Automotive sales, BDC, or dealership leadership experience Proven track record driving appointments, traffic, and revenue Someone fast‑paced, competitive, and highly accountable Strong CRM and lead management experience Ability to lead process while still being hands‑on Strong communication and follow‑up skills Someone who sees problems and fixes them instead of waiting to be told Why Join Us? $90,000 - $150,000+ earning potential Sign‑on bonus available depending on experience Growing dealership with real opportunity to build and lead a larger team High‑volume environment with strong earning potential Medical, dental, and vision benefits 401(k) Paid vacation Ongoing training and development Career growth opportunities within one of the largest automotive groups in North America Schedule Monday to Friday

8:00 AM - 6:00 PM

Go Auto is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status under applicable law. All employment decisions are based on qualifications, merit, and business needs. For more information regarding the EEOC, please visit: #J-18808-Ljbffr Go Auto