Accounts Receivable Specialist

Brief Description About Us At FreshDirect, we are reinventing the grocery experience. Since day one, our mission has been simple: bring the best, freshest food directly from the farm to people’s homes — faster, fresher, and smarter than anyone else. We’re not just a food company. We’re a technology-powered, customer-obsessed team building one of the most innovative end-to-end food supply chains in the industry. From proprietary routing systems to our state-of-the-art fulfillment center, every part of our business is designed to deliver unmatched quality, convenience, and care. We partner directly with farmers, fishermen, and artisans to source the highest quality ingredients — then use smart data, automation, and logistics to deliver them at peak freshness. It’s grocery shopping reimagined — and we’re just getting started. If you’re passionate about innovation, care deeply about what people eat, and want to help build the future of food, we’d love to meet you. The Role We are seeking an Accounts Receivable Specialist who will be responsible for managing incoming payments, properly tracking them into the system, maintaining accurate financial records and outreach to customers for collection to bring accounts current. This role plays a key part in ensuring the company’s cash flow by monitoring outstanding invoices and following up with clients on overdue accounts. What You’ll Do Generate and send invoices to customers in a timely manner Process incoming payments via check, credit card, ACH, or other methods Reconcile accounts receivable ledger to ensure all payments are accounted for Monitor customer accounts for delayed, late payments and follow up via phone and email as needed Investigate and resolve billing discrepancies or payment issues Maintain accurate financial records and documentation Prepare aging reports and statements Assist with month-end closing procedures Communicate with customers regarding account balances and payment status Collaborate with internal teams (sales, customer service, accounting) to resolve issues What You’ll Bring High school diploma or equivalent (Associate’s or Bachelor’s degree in Accounting or Finance preferred) 1–3 years of experience in accounts receivable or general accounting Basic understanding of accounting principles and practices Experience with ERP systems (SAP and a CRM) Proficiency in accounting software and Microsoft Excel Strong attention to detail and accuracy Excellent organizational and time management skills Good communication and customer service abilities Our Values at FreshDirect We live these values every day: A Passion for our customers Our customers are at the heart of everything we do. We listen, innovate, and act quickly to exceed expectations with every order and interaction. One team, one mission Everyone contributes & every role matters. We break silos, lift each other up, and share a relentless focus on delivering results. That way, we win together. Delivering excellence, every time We take pride in the quality of our food, service, and the experience we create. Our team goes above and beyond to earn trust and guarantee 100% freshness. Act with integrity We operate with honesty, respect, and accountability in how we treat our customers, teammates, and partners. We own our outcomes and always do what’s right, even when no one is watching. Make fast, bold decisions We challenge the status quo, embrace technology, and take smart risks to build a better future. At the same time, we stay true to our NYC roots and care for our community. We love food. Yes, literally all of us. What You’ll Love About Working Here A fast-paced, innovative environment where ideas turn into action Opportunities for growth — many of our leaders have risen through the ranks Direct impact on how thousands of customers experience food every day Salary $57,000.00 – $67,000.00 Total Rewards & Benefits Competitive compensation and comprehensive benefits PTO, Safe & Sick Time, and Paid Holidays Medical, Vision, Dental, and Voluntary Disability coverage 401(k) with employer match and Life Insurance State-of-the-art Bronx campus with on-site basketball court, cafeteria, and employee market Onsite FREE parking FREE employee shuttle bus service from nearby Subway station Training, leadership development, and tuition discount at local colleges 20% employee discount on FreshDirect online orders and Brooklyn wine store Minimum 50% employee discount at our onsite employee market Mobile phone discounts through partnerships with T-Mobile and Verizon Gym membership discounts through NYSC Our Culture We embrace an in-office culture, composed of individuals who thrive on the collaboration and energy that comes from working together in a shared space. We are looking for people who excel in this environment, where physical presence enhances connections and engagement. At FreshDirect, we've created an environment that thrives on teamwork, where associates can innovate, grow, and have successful careers. Many of our leaders have successfully come up through our ranks. Because of our team's extraordinary efforts, we are a leading innovator in the e-commerce and grocery industries. Equal Opportunity We are proud to be an equal opportunity employer. Fresh Direct, LLC and its affiliates do not discriminate against applicants or employees because of their race, color, citizenship status, national origin, ancestry, gender, disability, sexual orientation, age, religion, creed, marital status, veteran status, domestic violence victim status, political affiliation, or any other factor protected by federal, state, or local law. The above statements are intended to describe the general nature and level of work being performed by the Team member(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position expectations may be subject to change as the needs of the organization changes. #J-18808-Ljbffr