Admin Assistant (Bilingual in Mandarin/English) - Austin Street Senior Center

Position Summary : Performs general office duties, monitors contracts and data, and otherwise supports department head with clerical and administrative business details. Utilize NYC Aging Vive web-based program to input data, perform search, scan, and register new clients.

Principal Responsibilities :

• Type data into computer.


• Prepare written documentation as required by the professional staff.


• Register new members and enter new registration forms into Peerplace system.


• Assist with daily counting of center contributions.


• Maintain department records, reports, correspondence and other files as required.


• Prepare bi-weekly time sheets and quarterly reports for director’s review.


• Read and route incoming mail. Locate and attach appropriate file to correspondence to be answered by staff as assigned by Director.


• Compose and type routine correspondence.


• Prepare outgoing mail.


• Answer telephone and give information to callers or route call to appropriate party. Place outgoing calls.


• Schedule appointments for staff.


• Greet visitors, ascertain nature of business, and directs visitors to appropriate person.


• Compile data and type statistical reports.


• Scan and copy correspondence or other printed matter.


• Participate in staff meetings on regularly scheduled basis.


• Perform other duties as needed or requested.


• Adhere to organization’s standards by completing annual mandatory trainings in a timely manner on topics including – but not limited to – Sexual Harassment Prevention Training, IT Security Awareness, Compliance, OSHA, HIPAA and any other training the organization may deem necessary in regards to regulatory compliance or good business practices.


• Supports organization’s mission by striving for excellence in all aspects of their job with a focus on positive interpersonal relationship with co-workers.


• Adheres to the organization’s policy in regards to absenteeism and appearance.

 Salary Range: $19 - $21 per hour commensurate with experience

Job Competencies & Minimum Qualifications :

• Highschool diploma or related experience


• Two years related experience or equivalent combination of education and experience


• Experience in working with seniors preferred


• Computer knowledge is a must. Must be proficient in Word, XL and PowerPoint


• Problem solving abilities while multi-tasking; ability to exercise sound judgment


• Excellent verbal and written communication skills


• Excellent customer service and organizational skills

Working Conditions/Physical Demand :

• Business office environment with phone and computer use.


• Must frequently lift and/or move up to 25 pounds and occasionally lift and /or move up to 100 pounds.