Benefits Manager

Reports To: Deputy Director – Human Resources Position Summary The Benefits Manager is responsible for overseeing the day-to-day administration of employee benefits and retirement programs administered through the South Carolina Public Employee Benefit Authority (PEBA) and related providers. This position ensures accurate enrollment, changes, compliance, and reconciliation of benefit programs while serving as a key resource for employees, retirees, and leadership. The role requires strong attention to detail, sound judgment, and the ability to communicate effectively with diverse stakeholders. Essential Duties and Responsibilities Manage the overall administration of employee benefits and retirement programs, including health, dental, vision, life insurance, retirement, and deferred compensation plans. Ensure benefit and retirement enrollments, changes, and terminations are processed accurately and in compliance with PEBA, Deferred Compensation, and Charleston County policies and procedures. Provide benefit-related documentation to employees and assist with completion and submission as needed. Follow up with PEBA, Deferred Compensation providers, and internal Finance staff to ensure employee elections are correctly reflected in payroll deductions. Administer benefits-related processes associated with employee terminations, including ensuring timely issuance of COBRA notices and required documentation. Coordinate and manage annual Open Enrollment processes, including employee communications, system updates, and reconciliation activities. Conduct monthly reconciliation of state insurance plans by reviewing employee and employer contributions, researching discrepancies, resolving issues, and notifying affected employees in a timely manner. Communicate benefit and deduction changes clearly and professionally to employees and retirees; coordinate with Finance and PEBA as necessary. Manage extended leave programs, including FMLA, workers’ compensation, sick leave, and leave without pay (LWOP). Complete and submit required workers’ compensation documentation and transmit data to Charleston County to ensure accurate and timely claims processing. Participate in and oversee benefits-related components of new hire orientations and internal trainings, as assigned. Maintain accurate records and ensure confidentiality of sensitive employee information. Stay current on applicable laws, regulations, and best practices related to employee benefits and retirement administration. Assist with planning for Staff Day and other employee engagement activities. Other duties as assigned. Knowledge, Skills, and Abilities Thorough knowledge of PEBA benefit laws, policies, procedures, and plans. Strong organizational skills with the ability to manage multiple priorities and meet deadlines. Ability to exercise sound professional judgment and maintain a high level of accuracy. Excellent written and verbal communication skills. Ability to establish and maintain effective working relationships with employees, retirees, supervisors, and external agencies. Proficiency with HRIS, benefits administration systems, and Microsoft Office applications. Qualifications and Requirements Bachelor’s degree in human resources, Business Administration, or a related field. Minimum of three (3) years of experience in human resources with direct responsibility for benefits administration. Experience working with South Carolina PEBA benefit and retirement programs. Must be able to work a flexible schedule including evenings and weekends. Must be proficient in Microsoft Office suite, with the ability to learn and use new methods and emerging technical advances. Must possess excellent customer service skills, ability to get along well with others, communicate effectively with the public and library staff and demonstrate a strong work ethic. Benefits and Compensation Charleston County Public Library offers a comprehensive benefits package which includes Health, Dental, Vision and Life Insurance, Paid Vacation and Sick Leave, Paid Holidays, 401k, and a Pension Plan. $76,315.20 - $85,945.60 annually commensurate with education and experience. #J-18808-Ljbffr Charleston County Public Library