Sr. Business Analyst

Job TitleContract position until end of year 100% remote in EST or CSTFrom The Manager: The project is called SEC2323: Technology and Security Lifecycle Management. It is about revamping the processes at the Hanover that cover Asset, Configuration, Vulnerability, and Patch management. A major piece of the project is implementing a new ServiceNow module called Vulnerability Response. We will be starting work with an external implementation partner in July (Capgemini). This module will change how the Hanover manages security vulnerabilities and patching based on business risk and security risk. It will integrate with our Tenable security scanners (find vulnerabilities in our assets) and our ServiceNow change management and Universal Exception Form (policy exception) processes.The project is being run with an Agile methodology and it is the first time the security team has run an Agile project. That fact combined with this project is largely about process rather than true software development means we need a good BA that can help with process interview and process documentation.In This Role, You Will:Collaborate with business partners, project team members, other IT colleagues, and external vendors to ensure clarity of the business problem, outcome, and scope.Develop, document, and maintain the definition of done by preparing a wholistic view of the solution from first iteration to final release.Develop, document, and maintain the product backlog, by developing detailed user stories.Assist in both Sprint Planning and Execution by helping to translate and prioritize user stories into functional and technical requirements.Ensure the application of business analysis best practices including completion of all the necessary documentation.Lead discussions and help identify business and document business process change (new, revised, or eliminated) as required within the sprint executionWork closely with business partners, technical team, and stakeholders to ensure requirements meet the needs of the business and everyone is aligned and working toward the same goal.Develop a QA strategy and lead the testing of sprints. Maintain a defect log.Experience with facilitation and process analysisWhat You Need To Apply:Bachelor’s degree in a related fieldProven ability to quickly learn and understand complex subject matterExperience in writing documentation for various audiencesSuperb written communication skills, with a keen eye for detailPreferred qualifications: IIBA Certified Business Analysis Professional (CBAP) or PMI Professional in Business Analysis (PBA) certification preferred5+ Years of relevant work experience.Strong relationship skills – Ability to effectively collaborate with business & IT partners and to foster strong relationships with them to aid successful project deliveryAnalytical Thinking - Applies analytical techniques (e.g., separating a complex whole into its parts or elements to resolve problems or issues)Self-Management - Effectively plans and organizes their work to achieve desired outcomes. Demonstrates flexibility in applying different approaches to changing work demands. Shows confidence in own abilities to meet challenges and can maintain performance under stress.